Multiple Junk Box's

durangod

• June 20, 2025 04:37

Hi, i have read several old topics about spam folder vrs junk folder in roundcube.  However i have a different issue.  I still have two folders but they both say "junk" .    When i use the cpanel username to check roundcube (so i can check all domain emails at once) i see two junk folders but the html different.  Should the spam version  be called "spam" in the html anchor tag?  If so i dont know how to change that other than moding the hard files and i dont want to do that.  

Here is the code i see in console view (cpsess has been changed for security)

<a href="/cpsess55526387/3rdparty/roundcube/?_task=mail&amp;_mbox=INBOX.spam" onclick="return rcmail.command('list','INBOX.spam',this,event)" rel="INBOX.spam">Junk</a>

<a href="/cpsess55526387/3rdparty/roundcube/?_task=mail&amp;_mbox=INBOX.Junk" onclick="return rcmail.command('list','INBOX.Junk',this,event)" rel="INBOX.Junk">Junk</a>

Thanks :)

cpanel version 128.0.14

almalinux

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  cPRex Jurassic Moderator

  • June 20, 2025 15:23

  Hey there!  Any chance you could include a screenshot of where you're seeing this?  I'm only seeing the one "junk" on my personal account, so I'm wondering if there is a custom directory that you are subscribed too:

  

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  durangod

  • June 20, 2025 18:00

  Sure here ya go... 

  

   

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  cPRex Jurassic Moderator

  • June 20, 2025 20:33
  • Edited

  Thanks for that - that's exactly what I needed to see.

  It would seem the "junk" directory where there is a picture of a file folder is a custom-created directory as the one with the fireball is the default.

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  durangod

  • June 20, 2025 20:31

  So your thinking that at some point i may have created the junk directory, and so if it is empty i should be able to delete it, sound correct?       

  If it is needed then i should get a error message somewhere im thinking, and i can put it back. 

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  cPRex Jurassic Moderator

  • June 20, 2025 20:33

  Yes, if the folder version is empty, you would be able to delete that.

  You could likely do a search in /home/username/mail to find exactly where it is, but only the one with the fireball logo is a default.

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  durangod

  • June 20, 2025 21:07

  Cant find it anywhere, does not seem to be causing any issues so ill just leave it alone.   Too bad i cant delete the folder directly from roundcube...   I did look in the mail dir in cpanel and also with whm and found nothing all alone like that.   Thanks for clearing up the mystery.  :)

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