PHP Version Not Updating to 8.3 in EasyApache 4 on cPanel 122.0.10

Gabriela Vale

• June 23, 2025 11:52

Hey cPanel folks,

I’m struggling to update PHP from 8.1 to 8.3 using EasyApache 4 on my cPanel server. The update seems to complete, but sites still run on 8.1. Any ideas?

Details:

• cPanel Version: 122.0.10 (checked via WHM > Server Information).

• OS: AlmaLinux 8.10, 64-bit (confirmed via cPanel > General Information).

• Server: VPS, root access, no reseller account.

• PHP Setup: MultiPHP Manager, default PHP 8.1, using EasyApache 4.

• Environment: No custom modules (e.g., LiteSpeed, NGINX), standard Apache setup.

Steps Taken:

1. Logged into WHM as root, went to EasyApache 4.

2. Selected current profile, added PHP 8.3 (ea-php83), removed PHP 8.0.

3. Provisioned profile—completed with no errors.

4. In MultiPHP Manager, set default to PHP 8.3 and applied to domains.

5. Restarted Apache via WHM > Restart Services.

6. Checked phpinfo() on a test site—still shows PHP 8.1.

7. Ran /scripts/checkphpversion—reports 8.1 for domains.

What I Tried:

• Cleared browser cache, rebooted server.

• Verified no .htaccess overrides for PHP version.

• Checked EasyApache logs (/usr/local/cpanel/logs/easy/apache/build.*)—no errors.

• Searched forums for EasyApache issues; found a 2024 thread on PHP 8.2 but no fix for 8.3.

• Ran yum update to ensure system packages are current.

Expected: Sites should run PHP 8.3 after EasyApache provisioning and MultiPHP settings.
Actual: Sites remain on PHP 8.1, despite 8.3 being installed.

• 

  cPRex Jurassic Moderator

  • June 23, 2025 15:17

  Hey there!  In WHM >> MultiPHP Manager, what do you see under the "User Domain Settings" tab?  If domains there are manually set to a specific version of PHP they wouldn't use the server default.  If you want all the sites to follow the server's default you should choose the "Inherit" option on that page.

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• 

  Gabriela Vale

  • July 11, 2025 05:42
  • Edited

  Thanks for the tip! The issue is resolved—setting domains to “Inherit” in WHM > MultiPHP Manager fixed it, and sites now run PHP 8.3. Really appreciate your help in spotting the manual version override!

  Best,

  Gabriela Vale

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