Skip to main content

Elevate-cpanel errors Almalinux 8.10 to Almalinux 9

David Lagos S.

Hi guys

NAME="AlmaLinux"
VERSION="8.10 (Cerulean Leopard)"

/scripts/elevate-cpanel --check show this

* 2025-08-08 19:04:58 [INFO] Running: /usr/local/cpanel/scripts/check_cpanel_pkgs --list-only
* 2025-08-08 19:04:58 [INFO] 
* 2025-08-08 19:10:40 [INFO] 
* 2025-08-08 19:10:43 [INFO] Successfully verified signature for cpanel (key types: release).
* 2025-08-08 19:10:43 [INFO] Running: /usr/bin/dnf list extras
* 2025-08-08 19:10:43 [INFO] 
* 2025-08-08 19:10:52 [INFO] Unsupported YUM repo enabled 'EA4-experimental-c$releasever' without packages installed from /etc/yum.repos.d/EA4-experimental.repo, these will be disabled before ELevation
* 2025-08-08 19:10:52 [INFO] Running: /usr/bin/dnf makecache
* 2025-08-08 19:10:52 [INFO] 
* 2025-08-08 19:10:53 [INFO] ELevate                                          18 kB/s | 3.0 kB     00:00    
* 2025-08-08 19:10:54 [INFO] EA4 ( EasyApache 4 )                            3.1 kB/s | 2.9 kB     00:00    
* 2025-08-08 19:10:54 [INFO] EA4 Experimental ( EasyApache 4 - c8 )          5.4 kB/s | 2.9 kB     00:00    
* 2025-08-08 19:10:55 [INFO] cPanel Addons Production Feed                   3.2 kB/s | 2.9 kB     00:00    
* 2025-08-08 19:10:56 [INFO] cPanel Plugins project                          3.2 kB/s | 2.9 kB     00:00    
* 2025-08-08 19:11:03 [INFO] MariaDB114                                      527  B/s | 3.4 kB     00:06    
* 2025-08-08 19:11:03 [INFO] AlmaLinux 8 - BaseOS                            8.4 kB/s | 3.8 kB     00:00    
* 2025-08-08 19:11:04 [INFO] AlmaLinux 8 - AppStream                         9.3 kB/s | 4.3 kB     00:00    
* 2025-08-08 19:11:04 [INFO] AlmaLinux 8 - Extras                            7.2 kB/s | 3.3 kB     00:00    
* 2025-08-08 19:11:05 [INFO] AlmaLinux 8 - PowerTools                        9.2 kB/s | 4.2 kB     00:00    
* 2025-08-08 19:11:05 [INFO] Extra Packages for Enterprise Linux 8 - x86_64  8.6 kB/s | 3.8 kB     00:00    
* 2025-08-08 19:11:07 [INFO] Metadata cache created.
* 2025-08-08 19:11:07 [INFO] 
* 2025-08-08 19:11:08 [INFO] Checking EasyApache profile compatibility with AlmaLinux 9.
* 2025-08-08 19:11:08 [INFO] Running: /usr/local/bin/ea_current_to_profile --target-os=CentOS_9 --output=/tmp/ebCRZS7GDP/ea_profile.json
* 2025-08-08 19:11:11 [INFO] Backed up EA4 profile to /tmp/ebCRZS7GDP/ea_profile.json
* 2025-08-08 19:11:17 [INFO] There are no known blockers to start the elevation process.
  You can consider running:
      /scripts/elevate-cpanel --start

Now: /scripts/elevate-cpanel --start show errors:

* 2025-08-08 19:22:08 [INFO] Package leapp-upgrade-el8toel9-1:0.21.0-2.el8.elevate.4.noarch is already installed.
* 2025-08-08 19:22:08 [INFO] Package leapp-data-almalinux-0.9-5.el8.20250711.noarch is already installed.
* 2025-08-08 19:22:08 [INFO] Error: 
* 2025-08-08 19:22:08 [INFO]  Problem: package python3-leapp-0.19.0-3.el8.noarch from elevate requires leapp-framework-dependencies = 6, but none of the providers can be installed
* 2025-08-08 19:22:08 [INFO]   - package leapp-upgrade-el8toel9-1:0.22.0-3.el8.elevate.1.noarch from elevate requires leapp-framework >= 6.1, but none of the providers can be installed
* 2025-08-08 19:22:08 [INFO]   - installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch obsoletes leapp-deps provided by leapp-deps-0.18.0-2.el8.noarch from elevate
* 2025-08-08 19:22:08 [INFO]   - installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch obsoletes leapp-deps provided by leapp-deps-0.19.0-3.el8.noarch from elevate
* 2025-08-08 19:22:08 [INFO]   - cannot install the best candidate for the job
* 2025-08-08 19:22:08 [INFO]   - problem with installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch
* 2025-08-08 19:22:08 [INFO] (try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
* 2025-08-08 19:22:08 [INFO] 
* 2025-08-08 19:22:08 [WARN] Initial attempt to execute '/usr/bin/dnf -y install leapp-upgrade leapp-data-almalinux' failed. Attempting again
* 2025-08-08 19:22:23 [INFO] Running: /usr/bin/dnf -y install leapp-upgrade leapp-data-almalinux
* 2025-08-08 19:22:23 [INFO] 
* 2025-08-08 19:22:24 [INFO] Last metadata expiration check: 0:00:32 ago on Fri Aug  8 19:21:52 2025.
* 2025-08-08 19:22:26 [INFO] Package leapp-upgrade-el8toel9-1:0.21.0-2.el8.elevate.4.noarch is already installed.
* 2025-08-08 19:22:26 [INFO] Package leapp-data-almalinux-0.9-5.el8.20250711.noarch is already installed.
* 2025-08-08 19:22:26 [INFO] Error: 
* 2025-08-08 19:22:26 [INFO]  Problem: package python3-leapp-0.19.0-3.el8.noarch from elevate requires leapp-framework-dependencies = 6, but none of the providers can be installed
* 2025-08-08 19:22:26 [INFO]   - package leapp-upgrade-el8toel9-1:0.22.0-3.el8.elevate.1.noarch from elevate requires leapp-framework >= 6.1, but none of the providers can be installed
* 2025-08-08 19:22:26 [INFO]   - installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch obsoletes leapp-deps provided by leapp-deps-0.18.0-2.el8.noarch from elevate
* 2025-08-08 19:22:26 [INFO]   - installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch obsoletes leapp-deps provided by leapp-deps-0.19.0-3.el8.noarch from elevate
* 2025-08-08 19:22:26 [INFO]   - cannot install the best candidate for the job
* 2025-08-08 19:22:26 [INFO]   - problem with installed package leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch
* 2025-08-08 19:22:26 [INFO] (try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
* 2025-08-08 19:22:26 [INFO] 
* 2025-08-08 19:22:26 [WARN] Unknown error while checking blockers: ‘/usr/bin/dnf -y install leapp-upgrade leapp-data-almalinux’ failed. Review and fix the error, then try again with ‘/scripts/elevate-cpanel --continue’ at /scripts/elevate-cpanel line 8369.
* 2025-08-08 19:22:26 [WARN] Please fix the detected issues before performing the elevation process.
  Read More: https://cpanel.github.io/elevate/blockers/

I can't run process to elevate server.

Regards

Comments

7 comments

Date Votes
  • hirani89

    Same issue here.

    0
  • cPRex Jurassic Moderator

    Hey there!  Usually when this happens there are already "leapp" packages on the server from a previous check that can be removed, and then new ones are able to be downloaded properly.  Can you run this command on the server to identify those packages?

    rpm -qa | grep leapp

    You can then remove those from the server and perform the ELevate "--check" run again.

    Let me know if that helps!

    0
  • David Lagos S.

    Hi... thank for you anwser.

    This show the command:

    leapp-upgrade-el8toel9-0.21.0-2.el8.elevate.4.noarch
    python3-leapp-0.18.0-1.el8.noarch
    leapp-data-almalinux-0.9-5.el8.20250711.noarch
    leapp-upgrade-el8toel9-deps-0.22.0-3.el8.elevate.1.noarch
    leapp-0.18.0-1.el8.noarch
    leapp-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch
    leapp-repository-deps-el8-5.0.8-100.202203181036Z.249925a3.master.el8.noarch

    Can you send me the command for remove those packages or step to follow?

    Regards.

    0
  • cPRex Jurassic Moderator

    For your specific situation you'd run this command to remove those packages.  I think this is correct, but there's a lot of version numbers in there, so you may need to adjust the formatting if you get an error:

    rpm -e --nodeps leapp-upgrade-el8toel9-0.21.0-2 python3-leapp-0.18.0-1 leapp-data-almalinux-0.9-5 leapp-upgrade-el8toel9-deps-0.22.0-3 leapp-0.18.0-1 leapp-deps leapp-repository-deps

    0
  • David Lagos S.

    Hi...

    Now is showing this error:

    2025-08-12 20:11:18 [ERROR] *** Elevation Blocker detected: ***
      Leapp encountered the following error(s):
      
      2025-08-12 20:11:17.300474 [ERROR] Actor: target_userspace_creator
      Message: Unable to install RHEL 9 userspace packages.
      Summary:
          Details: Command ['systemd-nspawn', '--register=no', '--quiet', '--keep-unit', '--capability=all', '-D', '/var/lib/leapp/scratch/mounts/root_/system_overlay', '--setenv=LEAPP_HOSTNAME=server1.wificafehosting.com', '--setenv=LEAPP_EXPERIMENTAL=0', '--setenv=LEAPP_UNSUPPORTED=0', '--setenv=LEAPP_NO_RHSM=1', '--setenv=LEAPP_NO_RHSM_FACTS=1', '--setenv=LEAPP_TARGET_PRODUCT_CHANNEL=ga', '--setenv=LEAPP_UPGRADE_PATH_TARGET_RELEASE=9.6', '--setenv=LEAPP_UPGRADE_PATH_FLAVOUR=default', '--setenv=LEAPP_IPU_IN_PROGRESS=8to9', '--setenv=LEAPP_EXECUTION_ID=25fc36ce-1995-4ebf-baf5-f76ab2be6cd9', '--setenv=LEAPP_COMMON_TOOLS=:/etc/leapp/repos.d/system_upgrade/common/tools:/etc/leapp/repos.d/system_upgrade/el8toel9/tools', '--setenv=LEAPP_COMMON_FILES=:/etc/leapp/repos.d/system_upgrade/common/files:/etc/leapp/repos.d/system_upgrade/el8toel9/files', 'dnf', 'install', '-y', '--setopt=module_platform_id=platform:el9', '--setopt=keepcache=1', '--releasever', '9.6', '--installroot', '/el9target', '--disablerepo', '*', '--enablerepo', 'el9-epel', '--enablerepo', 'almalinux9-saphana', '--enablerepo', 'almalinux9-nfv', '--enablerepo', 'almalinux9-appstream', '--enablerepo', 'almalinux9-rt', '--enablerepo', 'almalinux9-sap', '--enablerepo', 'almalinux9-resilientstorage', '--enablerepo', 'almalinux9-extras', '--enablerepo', 'almalinux9-baseos', '--enablerepo', 'almalinux9-crb', '--enablerepo', 'almalinux9-highavailability', 'util-linux', 'dnf-command(config-manager)', 'dnf', '--disableplugin', 'subscription-manager'] failed with exit code 1.
          Stderr: Host and machine ids are equal (3593ff1ed4214f0caff7ccc3234d2365): refusing to link journals
                  No matches found for the following disable plugin patterns: subscription-manager
                  Error: 
                   Problem 1: package util-linux-2.37.4-21.el9.x86_64 from almalinux9-baseos requires /bin/sh, but none of the providers can be installed
                    - package bash-5.1.8-9.el9.x86_64 from almalinux9-baseos requires filesystem >= 3, but none of the providers can be installed
                    - conflicting requests
                    - package filesystem-3.16-5.el9.x86_64 from almalinux9-baseos is filtered out by exclude filtering
                   Problem 2: package dnf-4.14.0-25.el9.alma.1.noarch from almalinux9-baseos requires /bin/sh, but none of the providers can be installed
                    - package bash-5.1.8-9.el9.x86_64 from almalinux9-baseos requires filesystem >= 3, but none of the providers can be installed
                    - conflicting requests
                    - package filesystem-3.16-5.el9.x86_64 from almalinux9-baseos is filtered out by exclude filtering
                   Problem 3: package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0()(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_209)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_246)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_229)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_233)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_214)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_219)(64bit), but none of the providers can be installed
                    - package python3-systemd-234-19.el9.x86_64 from almalinux9-baseos requires libsystemd.so.0(LIBSYSTEMD_230)(64bit), but none of the providers can be installed
                    - package python3-dnf-plugins-core-4.3.0-20.el9.noarch from almalinux9-baseos requires python3-systemd, but none of the providers can be installed
                    - package systemd-libs-252-51.el9.alma.1.x86_64 from almalinux9-baseos requires /bin/sh, but none of the providers can be installed
                    - package systemd-libs-252-51.el9_6.1.alma.1.x86_64 from almalinux9-baseos requires /bin/sh, but none of the providers can be installed
                    - package dnf-plugins-core-4.3.0-20.el9.noarch from almalinux9-baseos requires python3-dnf-plugins-core = 4.3.0-20.el9, but none of the providers can be installed
                    - package bash-5.1.8-9.el9.x86_64 from almalinux9-baseos requires filesystem >= 3, but none of the providers can be installed
                    - conflicting requests
                    - package filesystem-3.16-5.el9.x86_64 from almalinux9-baseos is filtered out by exclude filtering
      
      
    * 2025-08-12 20:11:18 [INFO] Leapp found issues which would prevent the upgrade, more information can be obtained in the files under /var/log/leapp
    * 2025-08-12 20:11:18 [WARN] Please fix the detected issues before performing the elevation process.
      Read More: https://cpanel.github.io/elevate/blockers/

    Regards

    0
  • cPRex Jurassic Moderator

    It would be best to submit a ticket at this point since the system has several unexpected package conflicts.  I'd hate to recommend something that could cause unexpected damage to the machine.

    0
  • David Lagos S.

    Thanks!!!

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post