A major version downgrade from 11.128.0.14 to 11.110.0.70 is not allowed.

Joseph Rick

• August 21, 2025 11:44
• Edited

Greetings community.

It seems cPanel is attempting to install a downgrade. We've been regularly getting this error message" A major version downgrade from 11.128.0.14 to 11.110.0.70 is not allowed."

Has anyone come across this and know how to stop cPanel from trying to push this downgrade?

I should note that we are leasing a VPS server from GoDaddy and we upgraded from their installed AlmaLinux 9 to CloudLinux 9.6.

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  cPRex Jurassic Moderator

  • August 21, 2025 14:04

  Hey there!  Can you run this command and share the output?

  cat /etc/cpupdate.conf

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  Joseph Rick

  • August 22, 2025 02:07

  cPRex
  
  CPANEL=11.110
  RPMUP=daily
  SARULESUP=daily
  STAGING_DIR=/usr/local/cpanel
  UPDATES=daily

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  cPRex Jurassic Moderator

  • August 22, 2025 02:11

  There you go - your server has been pinned to version 110 for some reason so it's trying to install that as a downgrade.

  Change that top line to be

  CPANEL=stable

  and you'll be all set!

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  Joseph Rick

  • August 22, 2025 02:21
  • Edited

  cPRex
  
  Good to know. I can just change that under the "Update Preferences" section? 

   

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  cPRex Jurassic Moderator

  • August 22, 2025 02:31

  I don't believe so - pinning the version has to happen on the command line.

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