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Webmail & CPAL Login not working Hence Institutional Website Affected.

Comments

2 comments

  • cPRex Jurassic Moderator

    Hey there!  I edited your post as we can't share personal details on the Forum.

    Unfortunately there isn't anything I can do on my end to help with this situation.  While we do create and provide the cPanel software, we don't have any control over your hosting provider operates and don't have access to any of their information.

    Your best option would be to contact the registrar, sav.com, as that would allow you to point the domain to a different host, but I don't have any details about the website or hosted content itself.

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  • Simon raphael

    Hope you get access soon, Collins. Sounds like a hosting suspension issue, only the main hosting provider can unlock that. Try reaching them directly instead of the reseller.

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