cPanel Installation Fails on Rocky Linux 9: Error 25 (Apps that require deferred packages)

francis nyiguto

• October 04, 2025 00:27
• Edited

Hello,

I’m trying to install cPanel on a fresh Rocky Linux 9 server and the installation fails with this error:

[2025-10-03 21:29:16 +0200] [46410] (FATAL): The background process “Apps that require deferred packages” failed with a fatal error: The subprocess reported error number 25 when it ended.
[2025-10-03 21:29:16 128 [42318] (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.

Steps I tried:
1. Fresh Rocky Linux 9 install
2. Installed prerequisites: perl, curl, wget
3. Ran:
   screen -S cpanel
   cd /home
   curl -o latest -L https://securedownloads.cpanel.net/latest
   sh latest

But the install always fails at the same stage.

• 

  francis nyiguto

  • October 04, 2025 18:47

  problem was the /etc/shadow file prior to installation to ensure it is using 600 permissions.

  0
• 

  francis nyiguto

  • October 04, 2025 18:47

  it has work

  0
• 

  cPRex Jurassic Moderator

  • October 06, 2025 14:10

  At this point your best option will be AlmaLinux as that is most likely to have long-term support.

  0

Please sign in to leave a comment.