We determined that /scripts/upcp had compilation issues..

James Birchmore

• October 23, 2025 10:50

WHM/Cpanel appears to have failed last night during the nightly update.

Getting the following error when trying to run /scripts/upcp --force

/scripts/upcp --force
We determined that /scripts/upcp had compilation issues..
Trying to exec /scripts/upcp.static --force
Can't locate JSON/XS.pm in @INC (you may need to install the JSON::XS module) (@INC contains: /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/x86_64-linux /usr/local/cpanel/3rdparty/perl/536/cpanel-lib /usr/local/cpanel/3rdparty/perl/536/lib/x86_64-linux /usr/local/cpanel/3rdparty/perl/536/lib /opt/cpanel/perl5/536/site_lib/x86_64-linux /opt/cpanel/perl5/536/site_lib) at /scripts/upcp.static line 10875.
BEGIN failed--compilation aborted at /scripts/upcp.static line 10875.

 

Any help appreciated.

Thanks

James

 

 

 

• 

  TechAmigo Support

  • October 23, 2025 11:26

  Hello,
  Could you please try installing the JSON::XS module and check again? It appears that the module is missing.
  
  cpan install JSON::XS

  0
• 

  William Del Piero cPanel Staff

  • October 23, 2025 15:01

  Hi,

   

  It looks like one of the core cPanel packages may be corrupted or missing. I recommend running the following command, which will check for and attempt to repair any issues with cPanel-related packages:

   

  /scripts/check_cpanel_pkgs

  0

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