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Update Server Software fails

Answered
alanstar

I'm running WHM 130.0.15 on AlmaLinux 9.6. This is a relatively fresh installation so today was the first time that I tried to run "Update Server Software". On our old VPS this was was routine but today I encountered the following error:

cPanel Package Upgrades in Progress...

checkyum version 22.3  (excludes: bind-chroot)
  All Needed Packages are already installed.
checkyum version 22.3  (excludes: bind-chroot)
Last metadata expiration check: 0:15:49 ago on Tue Nov 18 06:13:20 2025.
Error: 
 Problem: package mod_lua-2.4.62-7.el9.x86_64 from appstream requires httpd-mmn = 20120211x8664, but none of the providers can be installed
  - package mod_lua-2.4.62-7.el9.x86_64 from appstream requires httpd-core = 2.4.62-7.el9, but none of the providers can be installed
  - package ea-apache24-2.4.65-4.5.5.cpanel.x86_64 from EA4-c9 conflicts with httpd-mmn provided by httpd-core-2.4.62-7.el9.x86_64 from appstream
  - cannot install the best update candidate for package mod_lua-2.4.62-4.el9_6.4.x86_64
  - cannot install the best update candidate for package ea-apache24-2.4.65-4.5.3.cpanel.x86_64
(try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
(XID pa4hst) “/usr/bin/yum” reported error code “1” when it ended:

Complete

Is this something that you have encountered before?

Comments

5 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  Can you run the following command to see where that package was installed from?

    rpm -qi mod_lua

    Once we know that I may have better details.

    0
  • alanstar

    Hi,

    Here is the output:

    rpm -qi mod_lua
    Name        : mod_lua
    Version     : 2.4.62
    Release     : 4.el9_6.4
    Architecture: x86_64
    Install Date: Tue 09 Sep 2025 14:44:30 BST
    Group       : Unspecified
    Size        : 145239
    License     : ASL 2.0
    Signature   : RSA/SHA256, Tue 02 Sep 2025 10:32:21 BST, Key ID d36cb86cb86b3716
    Source RPM  : httpd-2.4.62-4.el9_6.4.src.rpm
    Build Date  : Tue 02 Sep 2025 07:20:27 BST
    Build Host  : x64-builder02.almalinux.org
    Packager    : AlmaLinux Packaging Team <packager@almalinux.org>
    Vendor      : AlmaLinux
    URL         : https://httpd.apache.org/
    Summary     : Lua scripting support for the Apache HTTP Server
    Description :
    The mod_lua module allows the server to be extended with scripts
    written in the Lua programming language.

    0
  • cPRex Jurassic Moderator

    Thanks for that - that output confirms this is *not* the version that is included with cPanel through EasyAache.  It would be best to remove that package and install the mod_lua package through WHM >> EasyApache 4 to ensure compatibility with your system.

    1
  • alanstar

    Thank you for the advice, I determined that we are not using mod_lua so just uninstalled it and then the update process worked as normal.

    0
  • cPRex Jurassic Moderator

    Glad to hear it!

    0

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