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DNS propagation

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7 comments

  • cPRex Jurassic Moderator

    Hey there!  Can you let me know what specific issues you're seeing that lead you to think the DNS isn't propagating?  That is usually best checked with an online tool such as IntoDNS.com or DNSChecker.org

    Once we've confirmed the DNS is working normally then we can tackle the email routing.

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  • Caroline Barfety

    Exactly, I test with DNSChecker.org and all locations response is "not resolved".

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  • ffeingol

    Did you update your name servers from Scaleway to your cPanel host?  If so, when?  Name Server updates can take 24 - 48 hours.

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  • Caroline Barfety

    Sorry, I don't understand what do you mean by "update" my server ? I just make migration with tool and I update DNS zone.

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  • cPRex Jurassic Moderator

    What happens if you scan the domain with IntoDNS.com?  That should show you specific errors related to the zone and should get you pointed in the right direction.

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  • Caroline Barfety

    For MX I have an error :

    "Oh well, I did not detect any MX records so you probably don't have any and if you know you should have then they may be missing at your nameservers!"

    For Name of nameservers are valid :

    "WARNING: At least one of your NS name does not seem a valid host name
    The ones that do not seem valid:
    ns1.whm.fr-par.scw.cloud ns2.whm.fr-par.scw.cloud"

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  • cPRex Jurassic Moderator

    It might be best to create a ticket so this can be investigated directly on the system in question.

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