127 error, ubuntu 24.04
Can someone please help? i have ubuntu 24.04, Im getting this error:
nfo [cpanel_initial_install] Completed apt execution “-yf -o Acquire::Retries=3 -o Dpkg::Options::=--force-confdef -o Dpkg::Options::=--force-confold -o Dpkg::Options::=--force-overwrite install apt-plugin-universal-hooks ea-cpanel-tools ea-profiles-cpanel”: in 300.179 second(s).
[2026-02-16 18:09:35 +0000] warn [Internal Warning while parsing [stdin] 27488] (XID 2v9btx) “/usr/bin/apt-get” reported error code “100” when it ended: at /usr/local/cpanel/Cpanel/ForkAsync.pm line 110.
Cpanel::ForkAsync::_print(Cpanel::Exception::ProcessFailed::Error=HASH(0x56bc1a8e04c0)) called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 75
Cpanel::ForkAsync::do_in_child(CODE(0x56bc19a93e70)) called at /usr/local/cpanel/scripts/cpanel_initial_install line 1490
scripts::cpanel_initial_install::__fork_and_run(CODE(0x56bc19b9fcd8), "EA4 Install") called at /usr/local/cpanel/scripts/cpanel_initial_install line 1470
scripts::cpanel_initial_install::_run_in_background(CODE(0x56bc19b9fcd8), "EA4 Install") called at /usr/local/cpanel/scripts/cpanel_initial_install line 1888
scripts::cpanel_initial_install::_install_ea4_in_background() called at /usr/local/cpanel/scripts/cpanel_initial_install line 287
scripts::cpanel_initial_install::script("scripts::cpanel_initial_install", "--skipapache", 0, "--skipreposetup", 0, "--installstart", 1771263344) called at /usr/local/cpanel/scripts/cpanel_initial_install line 95
[A warning occurred while processing this directive.]
Cpanel::Exception::ProcessFailed::Error/(XID 2v9btx) “/usr/bin/apt-get” reported error code “100” when it ended:
at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 161.
Cpanel::ChildErrorStringifier::to_exception(Cpanel::SafeRun::Extra=HASH(0x56bc1a717ab8)) called at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 696
Cpanel::SafeRun::Object::to_exception(Cpanel::SafeRun::Extra=HASH(0x56bc1a717ab8)) called at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 140
Cpanel::ChildErrorStringifier::die_if_error(Cpanel::SafeRun::Extra=HASH(0x56bc1a717ab8)) called at /usr/local/cpanel/Cpanel/SysPkgs/APT.pm line 770
Cpanel::SysPkgs::APT::_die_child_error(Cpanel::SafeRun::Extra=HASH(0x56bc1a717ab8), "E\x{a}: Sub-process /usr/bin/dpkg returned an error code (1)\x{a}", "extra_args", "-yf", "_args", ARRAY(0x56bc195232f8), "packages", ARRAY(0x56bc193b2a68)) called at /usr/local/cpanel/Cpanel/SysPkgs/APT.pm line 750
Cpanel::SysPkgs::APT::_exec_apt(Cpanel::SysPkgs::APT=HASH(0x56bc1a0e5520), "extra_args", "-yf", "packages", ARRAY(0x56bc193b2a68), "_args", ARRAY(0x56bc195232f8)) called at /usr/local/cpanel/Cpanel/SysPkgs/APT.pm line 645
Cpanel::SysPkgs::APT::_call_apt(Cpanel::SysPkgs::APT=HASH(0x56bc1a0e5520), "extra_args", "-yf", "packages", ARRAY(0x56bc193b2a68)) called at /usr/local/cpanel/Cpanel/SysPkgs/APT.pm line 221
Cpanel::SysPkgs::APT::install_packages(Cpanel::SysPkgs::APT=HASH(0x56bc1a0e5520), "packages", ARRAY(0x56bc193b2a68)) called at /usr/local/cpanel/Cpanel/Install/Utils/Packaged.pm line 70
Cpanel::Install::Utils::Packaged::install_needed_packages("apt-plugin-universal-hooks", "ea-cpanel-tools", "ea-profiles-cpanel") called at /usr/local/cpanel/Cpanel/Install/EA4.pm line 100
Cpanel::Install::EA4::install_apache() called at /usr/local/cpanel/scripts/cpanel_initial_install line 1883
scripts::cpanel_initial_install::__ANON__() called at /usr/local/cpanel/scripts/cpanel_initial_install line 1487
scripts::cpanel_initial_install::__ANON__() called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 72
eval {...} called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 72
Cpanel::ForkAsync::do_in_child(CODE(0x56bc19a93e70)) called at /usr/local/cpanel/scripts/cpanel_initial_install line 1490
scripts::cpanel_initial_install::__fork_and_run(CODE(0x56bc19b9fcd8), "EA4 Install") called at /usr/local/cpanel/scripts/cpanel_initial_install line 1470
scripts::cpanel_initial_install::_run_in_background(CODE(0x56bc19b9fcd8), "EA4 Install") called at /usr/local/cpanel/scripts/cpanel_initial_install line 1888
scripts::cpanel_initial_install::_install_ea4_in_background() called at /usr/local/cpanel/scripts/cpanel_initial_install line 287
scripts::cpanel_initial_install::script("scripts::cpanel_initial_install", "--skipapache", 0, "--skipreposetup", 0, "--installstart", 1771263344) called at /usr/local/cpanel/scripts/cpanel_initial_install line 95
[2026-02-16 18:09:35 +0000] [27209] (FATAL): The background process “EA4 Install” failed with a fatal error: The subprocess reported error number 127 when it ended.
2026-02-16 18:09:35 46 [2708] ( INFO): cPanel is here to help! Our technical KnowledgeBase and cPanel Community is just a click away at https://support.cpanel.net/
2026-02-16 18:09:35 128 [2708] (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.
-
Hey there! This error looks like it's an issue with apt itself on the machine. Are you able to run "apt-get update" on the system without an error? I'd try that first and see if that gives you any helpful output.
0
Please sign in to leave a comment.
Comments
1 comment