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How to ditch the new Site Publisher / Sitejet notice

Metro2

Key notes:

  • None of my customers have Site Publisher sites
  • Site Publisher and Sitejet have been disabled in Feature Manager for ages
  • Tweak Settings > Display Announcement Banner has been set to OFF for years

Yet still, this new notice appears in all of my customer's cPanels:

"Site Publisher has been deprecated

Site Publisher is no longer available in cPanel & WHM version 134. Existing websites built with Site Publisher will keep working. We recommend switching to Sitejet, a more modern site builder. If you do not have access to Sitejet, contact your hosting provider."

Since I have no intention of introducing these products to my customers, this only serves to generate support tickets like "What is Sitejet? Is it better than the WordPress you provide already? Why can't I find it in my cPanel?". 

And BTW - users can click the X to dismiss the nag all they want, but it comes right back next time they log in.

Can cPanel please provide instructions as to how we can remove this notice safely?

Comments

14 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey hey!  Currently there's no way to stop this one from showing up.  We have case CPANEL-51155 open to get that adjusted, but I don't know if that will happen anytime soon, although I've poked the team about it to see if we can give that some priority.

    0
  • Metro2

    Thanks cPRex

    If possible, could you maybe ask them if this would be safe?

     

    for userfile in /var/cpanel/users/*; do
      user="${userfile##*/}"
      echo '{"personalization":{"cp-feature-showcase_dismissed":1}}' \
        | /usr/local/cpanel/bin/uapi --user="$user" --input=json Personalization set >/dev/null
    done

    0
  • cPRex Jurassic Moderator

    That's safe to run, but the feature showcase tool isn't relevant to this banner as far as I'm aware.  

    0
  • Metro2

    Thank you. I'm sure this could be hidden via some css , but the WHM cPanel Customization tool is so dumbed-down now that it can't be done there, and I simply don't ever touch anything in /var/cpanel/ , so I guess it's another waiting game. It would be cool if cPanel offered free licenses in exchange for marketing products that aren't exactly easy to get support for ;-) But this kind of thing is at our expense, and given the propensity of big software companies to dismiss products that people have come to rely on (Gmail killing POP3 is a big one), not putting any eggs in this basket without benefit. What happens when Sitejet goes the way of Site Publisher? I'll bet WordPress will still be here, as it has since 2004.

    0
  • Website, Inc.

    I'm here for the same reason.  We have SiteJet enabled, and no one was even using Site Publisher, but the banner itself is generating artificial concern.  "If you turn off site builders, why would I want to trust the next one?"  Where do I track progress or upvote your CPANEL-51155 ticket?

    0
  • cPRex Jurassic Moderator

    Website, Inc. - There's no way to see the progress on your end for the internal cases

    Metro2 - Sitejet builds the site with flat files so there aren't any special backend tools involved.  If for some reason Sitejet were to disappear, the site would continue running just fine.

    0
  • Website, Inc.

    Yes, I understand.  My concern is that a message (that does not apply to my clients) is causing them alarm, and that there is no way to turn it off.  This is a perception management issue.

    0
  • imorandin

    Hi,

    As a workaround to disable the message you can do this:

    1. Edit /var/cpanel/customizations/content_includes/cpanel_jupiter_header_after.html.tt
    2. Add: 
      <script>
      document.cookie = "cpanel_hideSitePublisherDeprecationNotice=yes;path=/";
      </script>

    Ignacio

    1
  • Metro2

    I'm sorry, I didn't mean to give the impression that I had any interest in Sitejet. I do not. I want to just make this nag / advert go away.

    0
  • Website, Inc.

    Hi imorandin,
    I added it to the end after the other script block, but it made no difference.  Does it need to be in the header or somewhere specific?
    Thanks!

    0
  • imorandin

    Website, Inc. : strange, it works fine for me...

    0
  • cPRex Jurassic Moderator

    Update - our team plans to remove this banner in a future version of 134.

    0
  • Pierre Grandmaison

    I'd like to add to the concern that this is very problematic that cPanel continues to display these potentially confusing banners without full consideration of its clients (the companies paying for cPanel licenses).

    In previous cPanel versions during upgrades, upon login to WHM, you would show what we could enable or "not enable". The same should apply for these notification banners. In my opinion it's a big oversight to assume this will apply to everyone. Very frustrating to have to answer questions about this in client tickets when we don't even focus on providing Sitejet nor Site Publisher to our clients.

    But this is besides the point of Sitejet or Site Publisher, any notifications in cPanel to our users should be first approved by the WHM admin so that we can properly decide if it's appropriate, and we should be able to adjust the wording if appropriate as well.

    If cPanel continues to take this approach in its business practices it will result in more and more hosting companies disabling auto-updates of cPanel.

    Please consider this as constructive feedback from a cPanel partner.

    thank you

    0
  • cPRex Jurassic Moderator

    Pierre Grandmaison - thanks for that feedback - I'll be sure to pass this along to the team.

    0

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