CSF automatically update won't run

Answered

Reginaldo Bray

• March 20, 2026 20:20

Hello there.

I'm running AlmaLinux v9.7.0 STANDARD vmware, WHM/CPANEL 134.0.11 and csf: v14.24 (cPanel). CSF AUTO_UPDATES is ON and /etc/csf/downloadservers contains download.configserver.com and download2.configserver.com; however, the everyday cron job that runs /usr/sbin/csf -u is always returning "Oops: Unable to download: Can't connect to download.configserver.com:443 (Name or service not known)". It seems my system wasn't elegible for the automatically update.

What can i do now to upgrade my CSF version? Thanks in advance for your help.

• 

  cPRex Jurassic Moderator

  • March 23, 2026 14:30

  Hey there!  The easiest option would be to back up your current configuration files, remove CSF from the system, and download the new version directly from cPanel:

  https://docs.cpanel.net/knowledge-base/security/additional-security-software/#configserver-security--firewall-csf

  0
• 

  Reginaldo Bray

  • March 24, 2026 14:02

  Thank you cPRex.

  Is it enough to copy csf.allow, csf.ignore, csf.pignore, csf.deny, csf.redirect and csf.conf located in the /etc/csf directory? anything else that i should back up? 

  To uninstall CSF is it enough running uninstall.sh? and then, to install the new version just running yum install cpanel-csf?

  Thank you again for your help.

   

  0
• 

  cPRex Jurassic Moderator

  • March 25, 2026 14:14

  Yes, that all sounds like an excellent plan to me.  To make things even easier you could just copy of all /etc/csf over to /root just so you can be sure you didn't miss anything.

  0
• 

  Reginaldo Bray

  • March 25, 2026 16:49

  Thank you cPRex.

  New version (csf: v16.12) installed and running. So far no issues. What about the updates? 

  Thanks and regards.

  0
• 

  cPRex Jurassic Moderator

  • March 25, 2026 16:50

  Since this is distributed as a package the updates happen automatically when your server performs the typical nightly maintenance.

  0
• 

  Reginaldo Bray

  • March 25, 2026 16:53

  Ok cPRex, thanks again for your help.

  Best regards

  0
• 

  cPRex Jurassic Moderator

  • March 25, 2026 16:55

  You're very welcome!

  0

Please sign in to leave a comment.