Install ImunifyAV to scan your websites for malware. (false-positive)

Reyo Media

• March 24, 2026 12:35

I got this alarm in my WHM security advisor:
I'm using the link to install it again (thought it is already installed)
Then I get:
I check the logs on server and there is nothing suspicious there:

 [2026-03-24 12:22:05] Compatiblity check output:
[2026-03-24 12:22:05] ostype=debian
[2026-03-24 12:22:05] is_cloudways=false
[2026-03-24 12:22:05] INTEGRATION_CONF_PATH=/etc/sysconfig/imunify360/integration.conf
[2026-03-24 12:22:05] PANEL=cpanel
[2026-03-24 12:22:05] Compatibility check passed. System is compatible with .
[2026-03-24 12:22:05] Checking for an update to mxOqjFpZW9
[2026-03-24 12:22:05] Downloading mxOqjFpZW9.repo_version (please wait)
[2026-03-24 12:22:06] mxOqjFpZW9 is already the latest version (2.143) - continuing
[2026-03-24 12:22:06] Installing ui packages...
[2026-03-24 12:22:06] Installing ImunifyAV cpanel plugin...
[2026-03-24 12:22:07] Reading package lists...
[2026-03-24 12:22:07] Building dependency tree...
[2026-03-24 12:22:07] Reading state information...
[2026-03-24 12:22:07] imunify-antivirus-cpanel is already the newest version (8.7.1-1).
[2026-03-24 12:22:07] 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
[2026-03-24 12:22:10] Not registered
[2026-03-24 12:22:11] Waiting for ImunifyAV to start...
[2026-03-24 12:22:11] 8.7.1
[2026-03-24 12:22:12] ImunifyAV is started
[2026-03-24 12:22:12] Success
[2026-03-24 12:22:12] You can find complete log in /var/log/imav-deploy.log

imav-deploy.log - has the same content.
It would be nice to remove that false-positive alarm, but haven't found any solutions.
Additional info:
server runs on AWS ubuntu 24.04

• 

  cPRex Jurassic Moderator

  • March 24, 2026 18:19

  Hey there!  I wasn't able to reproduce this on a clean Ubuntu 24 machine.  I made sure the server I was creating had a licensed IP address, performed the cPanel installation, and i see the green box saying "Your server is protected by Imunify AV+"

  

   

  At this point it would likely be best for you to submit a ticket so this could be investigated directly on the server.

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• 

  Reyo Media

  • March 25, 2026 09:11

  cPRex Hello your test is not entierly clean, cause you've got ImunifyAV+ (it is a paid version) and I have ImunifyAV (it is basic free to use). I guess paid may not produce such error.

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• 

  Reyo Media

  • March 25, 2026 09:49
  • Edited

  I solved the issue by installing ImunifyAV on ubuntu server manualy and restarting dbus-daemon:

  /usr/share/av-userside-plugin.sh
  systemctl restart dbus

  I also deleted security advisor history to recreate:

  rm -f /var/cpanel/security_advisor_history.json

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