Skip to main content

WHM No version update for many days

Sudipto Mahmud
  • Edited

There hasn't been a new version update for WHM for a long time. after 134 updates no updates notification. I don't know why. I also noticed that LTS, STABLE, RELEASE, CURRENT, EDGE are showing the version currently running.
Can i try update with command line?

/scripts/upcp --force

Comments

20 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  I'm not exactly sure what you mean - if you check the release dates at https://layer1.cpanel.net/ you'll see the date next to the release, indicating there was one for 134 just this morning.

    Is your server not updating properly?  Can you let me know a specific error if you're seeing one?

    0
  • Sudipto Mahmud
    • Edited

    Yes. Automatic updates are not updating properly. Updates come too late.  Updates are not coming at the right time and according to the release date.
    Example: Update preferences showing

    • LTS same
    • STABLE same
    • RELEASE same
    • CURRENT same
    • EDGE same
    0
  • cPRex Jurassic Moderator

    Can you share the output of the following command for me?

    cat /etc/cpupdate.conf
    0
  • Sudipto Mahmud

    Command Output:

    CPANEL=release
    RPMUP=daily
    SARULESUP=daily
    STAGING_DIR=/usr/local/cpanel
    UPDATES=daily
    0
  • cPRex Jurassic Moderator

    Thanks for that confirmation.  Yes, I would run "/scripts/upcp --force" and see if there are any failures from that on the system.

    0
  • Sudipto Mahmud

    I will let you know after using this "/scripts/upcp --force" command.

    0
  • Sudipto Mahmud

    Hello,
    "/scripts/upcp --force" command command output is "no such file or directory.

    0
  • quietFinn

    I think you are trying to run that as a normal user, it must be run as root.

     

    0
  • Sudipto Mahmud

    Run from SSH. root user.

    0
  • cPRex Jurassic Moderator

    Hmmm...I don't have a good explanation for why that wouldn't be there if you are the root user.

    If running the command "whoami" returns "root" and upcp really doesn't exist, it's possible it was removed or the system is broken in a unique way and you may need to create a ticket to get this resolved.

    0
  • Sudipto Mahmud
    • Edited

    Hello,
    "/scripts/upcp --force" command works. There was a spelling mistake earlier. but after update still same version.

    0
  • cPRex Jurassic Moderator

    Can you check the update log for errors?  This would be located at /var/cpanel/updatelogs/last

    0
  • Sudipto Mahmud

    No error. 100% complete. and log created.

    0
  • cPRex Jurassic Moderator

    If that's the case you'll need to create a ticket so this can be investigated on the system.

    0
  • Sudipto Mahmud
    • Edited

    Is there any other way? Would it be a network issue? How to troubleshoot myself? Need to setup resolver? If I set up Google Resolver, will it have any effect on DNS?

    0
  • cPRex Jurassic Moderator

    Could you share the complete log of the latest upcp so I can see that?  You can post it somewhere and then share a link to the text.

    0
  • Sudipto Mahmud
    • Edited

    Check some important logs. Successful result of /scripts/upcp --force.

    Running version '11.134.0.12' of updatenow./ Detected version '11.134.0.12' from version file./--force passed on command line. Upgrade will disregard update config settings.

    How can this be fixed?

    0
  • cPRex Jurassic Moderator

    If that is the entire log file that indicates the update process itself is broken.  That line you pointed out is not an error, but just indicates that "--force" was passed as part of the update command.

    0
  • Sudipto Mahmud

    If that is the entire log file that indicates the update process itself is broken.

    How did you know that the update was faulty? Can you explain?

    0
  • cPRex Jurassic Moderator

    The update log should be several dozen more lines, at least.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post