Bug dovecot - imap cpanel 134.0.19

endri fadhil

• April 25, 2026 09:12

Hey there, 
I’m getting the attached error after reinstalling Almalinux 9 + cPanel 134.0.19 on my VPS.

The email data in Webmail is 1.3 GB, but in Outlook it only shows 420 MB.

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  TCH

  • April 25, 2026 22:45

  Check out this related thread
  https://support.cpanel.net/hc/en-us/community/posts/37404959124631-New-email-disk-usage-bug-affecting-regular-user-accounts

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  endri fadhil

  • April 26, 2026 03:54

  Hi TCH,

  Thank you for the information. 

  However, this is a different case. It turns out that some of the email accounts that cannot sync with Outlook/Thunderbird have been corrupted in their database or virtual storage. And it happened very suddenly. 

  I can’t copy or move them to my local desktop; I can only view them via webmail.

  How can I back up or repair these email accounts?

  I’ve already tried resyncing:
  doveadm force-resync -u user-email@domain-email.id '*'

  

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  cPRex Jurassic Moderator

  • April 27, 2026 13:11

  This sounds like something we would need to see a ticket for - I'd hate to recommend any actions that could cause further damage to the system.

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