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Hello nginx manager not working almalinux 8 whm

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6 comments

  • cPRex Jurassic Moderator

    Hey there!  Could you provide the specific error message you're seeing from Apache when it can't connect?  That would be the most helpful piece of information to know to start the troubleshooting process.

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  • kamall

    Apache server status for ns534427.ip-X.X.X.net



    Failed to receive status information from Apache.
    Unable to connect to local httpd server.
     
    Even cant restart httpd server
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  • cPRex Jurassic Moderator

    Thanks for that information.  The next thing I would check is the Apache error log at /etc/apache2/logs/error_log.  Do you see anything helpful there when you try to restart the server?

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  • kamall

    Restarting Apache Web Server

    Apache Restart Output: Apache could not be started due to an error: The “/usr/local/cpanel/scripts/restartsrv_httpd --start” command (process 3872429) reported error number 255 when it ended. Waiting for “httpd” to start ………Waiting for httpd,litespeed,lscgid to shutdown ... not running. ……failed. Cpanel::Exception::Services::StartError Service Status undefined status from Cpanel::ServiceManager::Services::Httpd Service Error (XID k4pe97) The “httpd” service failed to start. Startup Log Apr 30 17:24:40 ns534427.ip-149-56-240.net systemd[1]: Starting Apache web server managed by cPanel EasyApache... Apr 30 17:24:40 ns534427.ip-149-56-240.net restartsrv_httpd[3872507]: (98)Address already in use: AH00072: make_sock: could not bind to address [::]:443 Apr 30 17:24:40 ns534427.ip-149-56-240.net restartsrv_httpd[3872507]: (98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:443 Apr 30 17:24:40 ns534427.ip-149-56-240.net restartsrv_httpd[3872507]: no listening sockets available, shutting down Apr 30 17:24:40 ns534427.ip-149-56-240.net restartsrv_httpd[3872507]: AH00015: Unable to open logs Apr 30 17:24:40 ns534427.ip-149-56-240.net systemd[1]: httpd.service: Control process exited, code=exited status=1 Apr 30 17:24:40 ns534427.ip-149-56-240.net systemd[1]: httpd.service: Failed with result 'exit-code'. Apr 30 17:24:40 ns534427.ip-149-56-240.net systemd[1]: Failed to start Apache web server managed by cPanel EasyApache. Log Messages [Thu Apr 30 17:23:34.408487 2026] [mpm_prefork:notice] [pid 3871694:tid 3871694] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:23:34.354501 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity for Apache/2.9.12 (http://www.modsecurity.org/) configured. [Thu Apr 30 17:23:08.050901 2026] [mpm_prefork:notice] [pid 3871299:tid 3871299] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:23:07.998202 2026] [security2:notice] [pid 3871295:tid 3871295] ModSecurity for Apache/2.9.12 (http://www.modsecurity.org/) configured. [Thu Apr 30 17:20:53.899824 2026] [log_config:warn] [pid 3870287:tid 3870287] (32)Broken pipe: [client 149.56.240.177:0] AH00646: Error writing to |/usr/local/cpanel/bin/splitlogs --dir=/etc/apache2/logs/domlogs --main=ns534427.ip-149-56-240.net --mainout=/etc/apache2/logs/access_log [Thu Apr 30 17:20:53.899812 2026] [log_config:warn] [pid 3870287:tid 3870287] (32)Broken pipe: [client 149.56.240.177:0] AH00646: Error writing to |/usr/local/cpanel/bin/splitlogs --main=apache-traffic.log --mainout=/var/log/cpanel-server-traffic/web/traffic-apache.log [Thu Apr 30 17:20:53.899772 2026] [log_config:warn] [pid 3870287:tid 3870287] (32)Broken pipe: [client 149.56.240.177:0] AH00646: Error writing to |/usr/local/cpanel/bin/splitlogs --dir=/etc/apache2/logs/domlogs --main=ns534427.ip-149-56-240.net --suffix=-bytes_log [Thu Apr 30 17:20:53.191757 2026] [mpm_prefork:notice] [pid 3870280:tid 3870280] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:20:49.423231 2026] [mpm_prefork:notice] [pid 3870280:tid 3870280] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:20:49.368656 2026] [security2:notice] [pid 3870274:tid 3870274] ModSecurity for Apache/2.9.12 (http://www.modsecurity.org/) configured. [Thu Apr 30 17:17:27.211626 2026] [mpm_prefork:notice] [pid 3868363:tid 3868363] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:17:27.157465 2026] [security2:notice] [pid 3868359:tid 3868359] ModSecurity for Apache/2.9.12 (http://www.modsecurity.org/) configured. Apr 30 17:24:40 ns534427 systemd[1]: Starting Apache web server managed by cPanel EasyApache... httpd has failed. Contact your system administrator if the service does not automagically recover. Log: [Thu Apr 30 17:23:34.354558 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: APR compiled version="1.7.6"; loaded version="1.7.6" [Thu Apr 30 17:23:34.354563 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: PCRE2 compiled version="10.32 "; loaded version="10.32 2018-09-10" [Thu Apr 30 17:23:34.354566 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: LUA compiled version="Lua 5.3" [Thu Apr 30 17:23:34.354568 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: YAJL compiled version="2.1.0" [Thu Apr 30 17:23:34.354570 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: LIBXML compiled version="2.15.3" [Thu Apr 30 17:23:34.354572 2026] [security2:notice] [pid 3871690:tid 3871690] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On. [Thu Apr 30 17:23:34.404667 2026] [:notice] [pid 3871694:tid 3871694] mod_ruid2/0.9.8 enabled [Thu Apr 30 17:23:34.408487 2026] [mpm_prefork:notice] [pid 3871694:tid 3871694] AH00163: Apache/2.4.66 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations [Thu Apr 30 17:23:34.408536 2026] [core:notice] [pid 3871694:tid 3871694] AH00094: Command line: '/usr/sbin/httpd' [Thu Apr 30 17:23:36.671219 2026] [mpm_prefork:notice] [pid 3871694:tid 3871694] AH00169: caught SIGTERM, shutting down

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  • kamall

    [Thu Apr 30 14:48:51.775966 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:51.815367 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:51.890780 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:51.941485 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:52.269202 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:52.375996 2026] [proxy_fcgi:error] [pid 3817717:tid 3817717] [client 172.212.217.10:0] AH01071: Got error 'Primary script unknown'
    [Thu Apr 30 14:48:52.417453 2026] [proxy

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  • cPRex Jurassic Moderator

    That doesn't tell us much, unfortunately.  I would recommend creating a ticket so this can be investigated directly on the server.

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