Create new admin account

Rob Munster

• June 08, 2026 16:57

I am looking to create a new admin account for cpanel, so another user can make some changes as necessary without waiting for me. I don't see a way to do this in cpanel natively, and when searching I found out about the WebPros login. I'm not sure if that's the way to be able to create a new admin user, but I tried making a WebPros account and I wasn't able to log in with cpanelid (using either button, I don't really understand if I'm a partner or a store user).

Any help or guidance on this would be appreciated - again, all I'm looking for is just to add an admin user (ideally make an existing cpanel user into an admin). Thanks in advance!

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  cPRex Jurassic Moderator

  • June 08, 2026 17:38

  Hey there!  You're likely looking for the Manage Team feature:

  https://docs.cpanel.net/cpanel/preferences/manage-team/

  which allows you to create sub-users for individual cPanel accounts with limited access.

  If you're referring to WHM-level access, you'd want to look into reseller accounts:

  https://docs.cpanel.net/knowledge-base/accounts/guide-to-reseller-accounts/

  as those are limited admin accounts at the server level instead of the individual account level.

  Let me know if that helps!

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  Rob Munster

  • June 11, 2026 00:17

  Thanks! This seems like a step in the right direction. I can't get into WHM though. It isn't enabled for me (there's no button for it), but I can get to it directly via URL. However, my cpanel username and password don't work there. Is there something special I need to do?

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  cPRex Jurassic Moderator

  • June 11, 2026 22:07

  No - you would know if you have WHM access as you would own the entire server.  You likely just have a shared account on a larger system, so only the Manage Team tools will be available to you.

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