Account Login issue

Mohammad Sajjad

• August 06, 2026 18:56

Hi, on my two servers

CentOS Linux release 7.9.2009 (Core)
cPanel/WHM:
110.0 (build 138)

When I login to WHM and then click on any account's cPanel to login it says "The login is invalid"  happening on both servers. 

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  Mohammad Sajjad

  • August 06, 2026 18:58

  I logged out and logged in and it works. 

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  cPRex Jurassic Moderator

  • August 06, 2026 19:00

  Glad to hear it's working well now!

  If you run into other issues it's always a good idea to check the main cPaneli error log at /usr/local/cpanel/logs/error_log to see if there is any helpful information there.

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  MHFraser

  • August 06, 2026 23:27

  same here on my 136.0.33 after last nights update

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  cPRex Jurassic Moderator

  • August 07, 2026 15:40

  I'm not seeing widespread reports about this issue after the latest update.  Do you see anything in the cPanel error log (/usr/local/cpanel/logs/error_log) that might be helpful?

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  MHFraser

  • August 07, 2026 23:47
  • Edited

  no related log file entries 

  like the OP it fixes itself on logout / login. presumably something session related. other ways of accessing the client cpanel was fine (ie directly & via whmcs). it was just the shortcut from WHM account list

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  cPRex Jurassic Moderator

  • August 10, 2026 13:06

  I'm glad that's all it took!

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