Zone Editor Error

Hello to everyone
after some updates on my cpanel server when clients want to open their zone editor, this error appears:

Configured nameservers for this zone:

DNS Zone Failed To Load:

Failed to load module “DNS”: The system failed to load the module “Cpanel::API::DNS” because of an error: Can&#39;t load &#39;/usr/local/cpanel/3rdparty/perl/542/cpanel-lib/x86_64-linux/auto/DNS/Unbound/Unbound.so&#39; for module DNS::Unbound: /lib64/libcrypto.so.3: version &#96;OPENSSL_3.4.0&#39; not found (required by /usr/local/cpanel/3rdparty/lib64/libunbound.so.8) at /usr/local/cpanel/3rdparty/perl/542/lib/XSLoader.pm line 94.
 at /usr/local/cpanel/3rdparty/perl/542/cpanel-lib/x86_64-linux/DNS/Unbound.pm line 12.
BEGIN failed--compilation aborted at /usr/local/cpanel/3rdparty/perl/542/cpanel-lib/x86_64-linux/DNS/Unbound.pm line 13.
Compilation failed in require at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28.
Compilation failed in require at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11.
Compilation failed in require at /usr/local/cpanel/Cpanel/API/DNS.pm line 35.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/API/DNS.pm line 35.
Compilation failed in require at (eval 7) line 1.
BEGIN failed--compilation aborted at (eval 7) line 1.

how to solve it ? this is os details:

cat /etc/os-release
NAME="CloudLinux"
VERSION="9.6 (Georgy Dobrovolsky)"
ID="cloudlinux"
ID_LIKE="rhel centos fedora"
VERSION_ID="9.6"
PLATFORM_ID="platform:el9"
PRETTY_NAME="CloudLinux 9.6 (Georgy Dobrovolsky)"
ANSI_COLOR="0;34"
LOGO="fedora-logo-icon"
CPE_NAME="cpe:/o:cloudlinux:cloudlinux:9::baseos"
HOME_URL="https://www.cloudlinux.com"
DOCUMENTATION_URL="https://docs.cloudlinux.com"
BUG_REPORT_URL="https://cloudlinux.zendesk.com"
REDHAT_SUPPORT_PRODUCT="CloudLinux"
REDHAT_SUPPORT_PRODUCT_VERSION="9.6"

i also dont have latest openssl in my repos

dnf --disablerepo='*' --enablerepo=cloudlinux-x86_64-server-9 list --available openssl-libs
This system is receiving updates from CloudLinux Network server.
Repository cloudlinux-x86_64-server-9 is listed more than once in the configuration
Last metadata expiration check: 0:32:20 ago on Mon Aug 17 10:55:32 2026.
Error: No matching Packages to list

cPRex Jurassic Moderator

August 17, 2026 13:37

Hey there! This is a known issue with the latest CloudLinux release. Can you try running the update command listed here:

https://support.cpanel.net/hc/en-us/articles/27295618829847-Outdated-cloudlinux-release-package-causes-package-conflicts

and then running a full cPanel update on the machine and let me know if that helps?

Zone Editor Error

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