Jefferson Sherlin
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Articles
Recent activity by Jefferson Sherlin-
Cannot update KernelCare - Updates already downloaded
Symptoms When attempting to update KernelCare, you receive a notification that the updates have already been downloaded and an error that the kcare.ko module could not be inserted. # kcarectl --upd...
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How-to recover /opt/cpanel without a backup
IntroductionEither due to accidental deletion or a filesystem error, /opt/cpanel no longer exists on the server. Procedure/opt/cpanel, and the files and directories under it, can be regenerated by ...
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cpgreylistd fails to start with the “NOTIFY_SOCKET” environment variable is empty at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
Symptoms cpgreylistd is unable to start with the following error: The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424. Description This has ...
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"Downgrades to a previous major release are not permitted" message when upgrading to cPanel version 100
Symptoms When upgrading to cPanel version 100 from a version before 76, cPanel will not upgrade and gives output similar to: => Log opened from /usr/local/cpanel/scripts/updatenow (4139) at Fri Nov...
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How can I edit Azure-managed DNS records?
Question How can I edit Azure-managed DNS records? Answer For domains that use Azure name servers, you can edit DNS records in the Azure portal, with Azure PowerShell, or with Azure CLI. The foll...
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How to install Installatron
Introduction The Installatron Applications Installer is a third-party plugin for cPanel/WHM that provides a one-click installer platform for website owners to instantly install and effortlessly man...
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Sorry, An error occurred while adding dns zone: Could not store zonedata for domain.tld on username.
Symptoms Attempting to add an Addon Domains or an Alias fails with the following massage: Sorry, An error occurred while adding dns zone: Could not store zonedata for domain.tld on username or Ther...
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How do I change my nameservers with Enom
Introduction When using Enom's nameserver, you may need to make changes to them. Their documentation gives the steps needed to manage the Domain Nameservers. Procedure Enom's instructions change,...
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Hostname certificate not issued: The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request “POST ssl/certificate/whm-license/90-day”: We were unable to process your request. Please try again later.
Symptoms When the system automatically attempts to refresh the hostname certificate for your server, one of the following errors is received. The cPanel Store returned an error (X::TemporarilyUnav...
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The cPanel Store does not recognize this certificate order. (X::Item::NotFound) The system will discard this request.
Symptoms AutoSSL gives the warning, "The cPanel Store does not recognize this certificate order. (X::Item::NotFound) The system will discard this request," when checking the order status of a rece...