Jefferson Sherlin
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Articles
Recent activity by Jefferson Sherlin-
Unable to install or update ea-apache24-mod_lsapi: nothing provides liblsapi
Symptoms When attempting to run yum, upcp, or install packages with "EasyApache 4," you will see a message similar to the following. Problem: cannot install the best update candidate for package ea...
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How to enable systat logging on an Ubuntu server
Introduction Sometimes sysstat will be installed, but not collecting data. Running the sar command will show output similar to the following. [root@server ~]cPs# sarCannot open /var/log/sysstat/sa2...
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Cannot delete email forwarders and no error is shown in the "Forwarders" interface
Symptoms When attempting to delete an email forwarder, the "Forwarders" interface doesn't show a success or failure message. Entries similar to the following are generated in the cPanel error_log f...
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Site shows "Not supported" when accessed through mod_userdir tweak
Symptoms When using mod_userdir to access sites via IP address and username, the site displays one of the following errors. Not Supported 501 Not Implemented No such file or directory Description...
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WP Toolkit gives errors when accessed from a service subdomain while ea-nginx is installed
Symptoms WP Toolkit will give errors or return no data when logged into cPanel on the 'cpanel' service subdomain of a server with ea-nginx installed. "Install" Attempting to install a new WordPress...
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The “ea-phpX” package does not provide an executable binary.
Symptoms When running a cPanel update or accessing "MultiPHP Manager" in WHM, you receive an error similar to the following. Where X represents the affected PHP version(i.e. ea-php81). The “ea-phpX...
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get_application_contact_importance returns valid data for invalid apps
Symptoms Using get_application_contact_importance with an invalid app name returns valid values. [root@server ~]cPs# whmapi1 get_application_contact_importance app='FakeAppName'--- data: importance...
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/etc/cron.daily/logrotate: gzip: stdin: file size changed while zipping
Symptoms You have received an email from your server with a reference to the following: /etc/cron.daily/logrotate:error: Compressing program wrote following message to stderr when compressing log /...
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"Error: Initial data load error: some required fields are not provided" when opening WP Toolkit
Symptoms When opening WP Toolkit, you encounter the following error message. Error: Initial data load error: some required fields are not provided Description The error occurs when one or more of...
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'The service “cpanel_php_fpm” appears to be down' notices on DNSOnly servers
Symptoms DNSOnly servers are sending out email alerts that the cpanel_php_fpm service is down, even though cpanel_php_fpm doesn't run on DNSOnly servers. Description After updating to 11.100.0.5,...