Aaron Gros
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Articles
Recent activity by Aaron Gros-
MySQL log warning - ''mysql_native_password' is deprecated and will be removed in a future release
SymptomsThe MySQL log file is quickly filling with the following warning message.CONFIG_TEXT: 2023-08-04T23:19:27.023454Z 20 [Warning] [MY-013360] [Server] Plugin mysql_native_password reported: ''...
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How can I change the Roundcube theme?
Question How can we change the RoundCube theme in cPanel? Answer There is no supported way to change the RoundCube theme at this time. Before cPanel version 120, the RoundCube was set to use the ...
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How to disable binary logging in MySQL/MariaDB
Introduction When binary logging is enabled, MySQL/MariaDB can consume a lot of available disk space with log files. This article provides the steps to disable binary logging. Procedure Access t...
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Email Message cancelled by system filter: The mail server detected your message as spam and has prevented delivery
Symptoms SpamAssassin marks an email as spam, but doesn't deliver it to the spam folder, and a message similar to the following can be found in the Exim log. 2024-01-04 14:01:25 1rLUq7-0008RT-2a ca...
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Unable to delete emails via Webmail :: Server Error: UID MOVE: Internal error occurred - incorrect permissions
Symptoms When trying to delete emails from Roundcube or view certain folders, you receive the following error: Server Error: UID MOVE: Internal error occurred. Refer to server log for more informat...
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"SMTP Error (-1): Connection to server failed" in Roundcube when Imunify 360 is installed
Symptoms Email cannot be sent from Roundcube and the following message is shown when attempting to send an email: SMTP Error (-1): Connection to server failed. An error similar to the following can...
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Sendmail shows errors when testing mail filters
Symptoms When testing email filters from cPanel, you encounter an error similar to the following. Error: The “/usr/sbin/sendmail -v -bF /etc/vfilters/domain.tld” command (process 3995694) reported ...
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How to edit the Roundcube configuration file
QuestionHow can I make global changes to Roundcube settings without them being overwritten on cPanel update?AnswerSettings written directly to the Roundcube include file will be automatically overw...
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PhpMyAdmin Redirect Issues Due to Readonly /tmp File System
Symptoms PhpMyAdmin may encounter a redirect loop where it appears stuck on the page showing "The system will redirect you in a moment." Description The issue is cause by mySQL not being able to...
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Autoresponder doesn't send, and no errors are logged
SymptomsAutoresponders are not triggering on certain email accounts, and no errors are logged. CauseMail filters are processed before the autoresponder configured for an account to prevent filtered...