Kyle Klotz
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Articles
Recent activity by Kyle Klotz-
"The API request failed with the following error: 500 - Internal Server Error" when adding addon domains
SymptomsAttempting to add an Addon Domain in cPanel fails with the following:CPANEL_ERROR: Error: The API request failed with the following error: 500 - Internal Server Error.Reviewing the cPanel e...
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Mail routing broken after running ELevate
Symptoms After upgrading your operating system using ELevate, entries are missing from /etc/localdomains and /etc/remotedomains causing email to not be received. Description These files are not b...
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Publishing with Sitejet deletes custom directories
Symptoms When a website is published with Sitejet it will delete any custom directories not related to Sitejet in the website’s document root. This can include whole websites that are stored in sub...
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How to install Redis on CloudLinux servers with CageFS
Introduction This article provides the steps to install Redis on CloudLinux servers with CageFS. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Insta...
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How to set a different PHP version per directory
Introduction In some situations, you may want to use a different PHP version in a subfolder than the rest of the site. This article provides the procedure to do so. Please note that this only appli...
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References to old IP addresses cannot be changed with IP Migration Wizard.
SymptomsAfter the server IP is changed, the IP Migration Wizard is usually able to replace all references to the IP for the cPanel accounts and the Apache Vhosts in /etc/apache2/conf/httpd.conf fil...
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WP Toolkit "Initial data load error" error due to sqlite corruption
Symptoms After upgrading the wp-toolkit-cpanel package to 6.3, you receive the following error when accessing WP Toolkit. Error: Initial data load error: some required fields are not provided Des...
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Installing Certbot breaks Apache on Ubuntu servers
Symptoms After installing the certbot package, web pages show the default cPanel page, and the httpd service will not start. Description The certbot package installs the apache2 package and runs ...
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LiteSpeed 403 error: MIME type [application/x-httpd-ea-phpXX] for suffix '.php' does not allow serving as static file, access denied!
SymptomsYou get a 403 error when browsing your site, and an error similar to the following is logged in the Apache error log:CONFIG_TEXT: 2023-04-12 13:54:52.440677 [ERROR] [3994220] [T0] [203.0.11...
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How to reinstall Apache
QuestionHow do I reinstall Apache? AnswerAccess the server's command line as the 'root' user via SSH or "Terminal" in WHM.Remove the existing package.RHEL-Based Systems# rpm -e --nodeps --justdb ea...