Mauritz

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Recent activity by Mauritz Recent activity Votes
  • Merge mail accounts

    I have a number of email accounts accross different domains which I would like to consolidate into a single account. I would like all of the emails sent to those accounts to be moved to my single a...

  • Outlook imaps stopped synching

    We have had 2 incidents of late where customers are unable to sync emails using imap to Outlook 2016. I would have considered this a problem with the mail client, but 1 domain (same customer) had ...

  • Moving home directory to new partition

    We need to move our home directory to a new partition. I have found a large number of resources but not sure if there are anything specific to WHM we should be aware of? ] Create new partition wit...

  • Change server IP for mail

    I would like to change the IP address used when emailing for all accounts which does not have a dedicated IP address. The default mail IP is that of the shared IP for the server, I would like to k...

  • reseller IP and associated accounts

    I want to ensure that all of my resellers accounts (accounts created by the reseller) uses the dedicated IP address assigned to his reseller account. So far the reseller account only uses their IP ...

  • Spam from same mail account

    We have a customer receiving spam from his own account. (customer@example.com is emailing customer@example.com spam). 1. We have SMTP restrictions turned on. 2. We have changed the email password ...

  • Dedicated IP's on different subnet

    We've recently gotten a new IP subnet from our datacenter which we would like to utilise on our cPanel server. The problem is that the server IP is on a different subnet than the new IP block. I h...

  • Migration DNS Errors

    Hello, I am migrating a cPanel server to a new server. The accounts was setup on a reseller on serverA which has very old / incorrect DNS settings. ServerA does not have a nameserver setup but is p...

  • 535 Incorrect authentication data not logging correctly

    We recently installed configserver and have had a customer constantly blocked due to SMTP authentication issues. I have verified the exim_mainlog and saw the following: 2016-04-19 15:49:30 dovecot...

  • Phone support contact email

    We paid for telephone support but not getting any emails. Where can we get hold of the cpanel team, we're in urgent need of support.