Mauritz
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Recent activity by Mauritz-
535 Incorrect authentication data not logging correctly
We recently installed configserver and have had a customer constantly blocked due to SMTP authentication issues. I have verified the exim_mainlog and saw the following: 2016-04-19 15:49:30 dovecot...
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Phone support contact email
We paid for telephone support but not getting any emails. Where can we get hold of the cpanel team, we're in urgent need of support.
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Mail going missing between our cPanel server and external IP
We have a customer which uses our cpanel server for mail but their main A record is set to their own server (our cPanel server also manages the DNS for the domain). When we send mail to any of th...
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FTP stopped working
FTP services appears to have broken on some of our domains. We use filezilla as default but tried different clients with the same result. The Filezilla log gets to "retrieving directory listing" a...
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Select php versions
Running cloudlinx+cpanel - migrated to a new server and we cannot seem to find the "select php version" which was available to the customers on our old box. Where do we enable that?
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ReverseDNS mismatch on domain and hostname
We have a customer with a dedicated IP address (say 10.0.0.1 and domain is example.com) - The customer has reverse DNS record setup to point 10.0.0.1 - example.com. We want the customer to use thei...
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CloudLinux install: unable to start httpd
We are unable to install cPanel on a fresh install of CloudLinux 7. The installation itself goes smoothly up until httpd, it attempts to restart but fails again. After the installation is done we g...
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550-unroutable address on same server
We're using Mautic which is installed on our domain name (www.example.com/mautic) - we also use SMTP authentication with a registered account (noreply@example.com), we are however unable to send em...
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dns only not updating
We've been experiencing issues with our DNS only servers not updating in the cluster. They all have 10gb partitions each with around 1.5 - 2gb free. 2 of the servers cannot update due to requiring ...
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exim secondary mx setup
I want to setup a secondary mx exim (mx2.example.com) server which needs to accept mail in the event where our primary cpanel server is down, and forward all those mail to the server once back up. ...