cPDavidL
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Recent activity by cPDavidL-
Greetings! First, I would encourage you to review our documentation on how to prevent email abuse:
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Greetings! Just a quick point of clarification on Steve's points, regarding the question: Does the email sender (cpanel account owner) get notified? The email account that sent the message tha...
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Thank you for your update. The hook files being missing, may indicate an issue at the server level which will need administrator attention. I would encourage you to reach out to your shared hostin...
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Hello @leemonster ! Thank you for your update on the matter. I'm glad you were able to achieve resolution, and we really appreciate you following up to share your solution with the community! Great...
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Oh my, that is embarrassing. Partially true. The live transfer option makes changes at the account level that the old express transfer tool did not. As it turns out tools have been implemented(rel...
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Greetings @mmaciel! anyway, another question, if for some reason i mess up the migration and the new server doesn't work, would the old (current) server still work normally? or does the transfer ...
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Thank you for your update, @ddaddy . Looking over the ticket, I see we were able to identify the failures being due to rbl queries being blocked, as noted in the SpamAssassin rule notes of message...
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Hello @ddaddy ! If you post your ticket number, I'd be glad to follow up on it.
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Thank you for your update. I see the ticket has been escalated to our senior-most analysts. I would encourage you to consider their request and work with them through further investigation.
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Howdy, @p.jiraphat! In following up on the ticket, I see that the issue appears to have been with the sysfilter settings getting the message bounced at SMTP-time before being handed off to SpamAssa...