jcalvert
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Recent activity by jcalvert-
@cPRex I recommend your team look at the code that loads the Backup Configuration page and confirm what I have observed, which is that WHM is communicating with cpanel.net using https, with the rem...
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Do you happen to have a remote FTP server configured on this particular WHM instance? We are using WHM to manage the FTP service on our VPS. We are using Pure-FTPd. My client is connecting via...
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@cPRex I just finished another round of testing on this issue. This time I monitored the TCP ports and found something very interesting. I should say first that I also verified again that turnin...
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I wouldn't expect any passive ports need to be open for the page itself to load. Those ports are used by FTP clients to make connections, and not something that is needed for the WHM interface to...
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@cPRex I have just discovered the problem... our firewall is restricting access for FTP to specific IPs and IP ranges. When I remove the FTP rules, WHM is working normally. Specifically, it's the...
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@cPRex If we turn off our custom firewall, there are no problems. With our firewall enabled, "Backup Configuration" sometimes (as right now) times out loading after 1 min. 40 sec. This happens co...
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Hey there! I think this would be related to this recent case we just opened, as the timing you mentioned of 30 seconds or so sounds right:
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I tested again last night on a very fast cable broadband connection, and got the timeout again after about 1 min. 40 sec. Timeout while trying to load the "Backup Configuration" page. Tested a...
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@cPanelMichael, thanks. The problem seems to be that CloudFlare doesn't allow the split form of the record on input. I would say that a good UI would allow either the split form or the unsplit fo...
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I also encountered this bug with how WHM displays the domain key TXT record in the DNS zone. In my case, I had to copy the contents of that record so that my client could paste it into his Cloudfl...