Kaden Pownall
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Activity overview
Latest activity by Kaden Pownall-
Kaden Pownall created an article,
"License File Expired" errors being seen but the license has not expired
Symptoms Logging into WHM when the certificate has expired will result in an error similar to this one appearing: License File Expired: LTD: 1644536928 NOW: 1644571639 You may also see entries like...
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Kaden Pownall created an article,
"REMOTE HOST IDENTIFICATION HAS CHANGED" warning when trying to SSH
Symptoms Attempting to SSH to your server results in a warning similar to the following: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED...
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Kaden Pownall created an article,
wpCliTimeoutRegular, and other WPTK options, unable to be adjusted
SymptomsThe 'wp-toolkit' command-line utility can be used to set wp-cli options. However, attempting to change the timeout for this results in an error that the value is read-only: wp-toolkit --co...
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Kaden Pownall created an article,
Two-Factor Authentication (2FA) code is being requested when attempting to access a cPanel user with root's password
Symptoms Attempting to access a cPanel account that is using Two-Factor Authentication (2FA) as root either via WHM's List Accounts interface or by accessing the cPanel login form using root's pass...
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Kaden Pownall created an article,
How are backups taken when schedules converge?
Question If a cPanel server has multiple backup schedules configured (daily, weekly, monthly) and more than one schedule converges on the same day, what happens? Answer For illustrative purposes,...
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Kaden Pownall created an article,
Transfer or Restore a cPanel Account gets "connection refused" when trying to connect to port 2083 on remote server
Symptoms When attempting to transfer accounts via WHM's "Transfer or Restore a cPanel Account" feature, the transfer fails with an error similar to: TRANSFER: Account “cptest”: Error while executin...
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Kaden Pownall created an article,
How to globally enable SPF/DKIM for pre-existing accounts
Question How do I enable SPF/DKIM for all accounts on the server? Answer An individual account can have SPF/DKIM created by going to the Email Deliverability page in that account's cPanel interfa...
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Kaden Pownall created an article,
How to determine username of deleted domain
Question A client just contacted me saying they've accidentally removed a domain, and they'd like it restored from backups. How can I determine which account the domain belonged to? Answer There ...
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Kaden Pownall created an article,
After MariaDB update, account transfers or restores may display error about "Invalid grant string: SET DEFAULT ROLE 0"
Symptoms Updating MariaDB to v10.3.26 or 10.2.35 has been reported to generate errors with transferring accounts via the Transfer Tool or with backup restorations. This update also has been known ...
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Kaden Pownall created an article,
Auditd - The Linux Auditing System
Introduction The auditd utility can be a valuable tool for monitoring what's happening on your Linux server. It integrates with the kernel to monitor system calls that the system makes. In this gui...