Kaden Pownall
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Recent activity by Kaden Pownall-
"License File Expired" errors being seen but the license has not expired
Symptoms Logging into WHM when the certificate has expired will result in an error similar to this one appearing: License File Expired: LTD: 1644536928 NOW: 1644571639 You may also see entries simi...
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"REMOTE HOST IDENTIFICATION HAS CHANGED" warning when trying to SSH
Symptoms Attempting to SSH to your server results in a warning similar to the following: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED...
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wpCliTimeoutRegular, and other WPTK options, unable to be adjusted
SymptomsThe 'wp-toolkit' command-line utility can be used to set wp-cli options. However, attempting to change the timeout for this results in an error that the value is read-only: wp-toolkit --co...
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How are backups taken when schedules converge?
Question If a cPanel server has multiple backup schedules configured (daily, weekly, monthly) and more than one schedule converges on the same day, what happens? Answer For illustrative purposes,...
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How to determine username of deleted domain
Question A client just contacted me saying they've accidentally removed a domain, and they'd like it restored from backups. How can I determine which account the domain belonged to? Answer There ...
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How do you use Auditd - The Linux Auditing System?
QuestionHow do you use Auditd - The Linux Auditing System? AnswerThe auditd utility can be a valuable tool for monitoring what's happening on your Linux server. It integrates with the kernel to mon...
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How to transfer accounts to AWS
Introduction Are you looking to migrate an existing server to Amazon's AWS? The built-in Transfer Tool makes this a quick and easy process. Procedure First, you'll want to set up your new AWS ser...
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FTP Disabled by Default
SymptomsIn cPanel & WHM version 86 and above, new installations will have FTP disabled by default. CauseData transmitted using FTP is vulnerable to brute force attacks, spoofing, and sniffing. Remo...
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Two-Factor Authentication (2FA) code is being requested when attempting to access a cPanel user with root's password
SymptomsAttempting to access a cPanel account that is using Two-Factor Authentication (2FA) as root either via WHM's List Accounts interface or by accessing the cPanel login form using root's passw...
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After MariaDB update, account transfers or restores may display error about "Invalid grant string: SET DEFAULT ROLE 0"
Symptoms Updating MariaDB to v10.3.26 or 10.2.35 has been reported to generate errors with transferring accounts via the Transfer Tool or with backup restorations. This update also has been known ...