Eric Delorme
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Articles
Recent activity by Eric Delorme-
DNS ONLY installer installs cPanel plugins that are not used
SymptomsThere are cPanel plugins installed on DNS ONLY servers that are not needed and unrelated to DNS services.Example packages installed are: cpanel-socialbee-plugincpanel-sitejet-plugincpanel-x...
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Roundcube Calendars loads slowly or export times out with special characters in the summary field of an event
SymptomsAccess to a Roundcube calendar loads very slowly and nothing is logged providing insight. DescriptionIt has been determined that event formatting in a calendar ics file may cause calendar a...
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How to install or disable Hardened PHP on Imunify360?
IntroductionImunify360 offers a Hardened PHP option for users who are unable to upgrade their software to modern versions of PHP. This can offer security updates to versions of PHP that are otherwi...
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What systems can cPanel ELevate upgrade?
Question What systems can cPanel ELevate upgrade? Answer The cPanel ELevate project will perform the following upgrades: CentOS 7 to AlmaLinux 8 CloudLinux™ 7 to CloudLinux 8 Ubuntu® 20 to Ubunt...
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Can You Force-Enable 2FA for All cPanel Accounts?
Question Can I force-enable Two-Factor Authentication (2FA) for all cPanel accounts on a server? Answer At this time, it is not possible to globally force Two-Factor Authentication (2FA) due to the...
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update-packages removes admin added excludes from /etc/dnf/dnf.conf
Symptoms Custom excludes added to /etc/dnf/dnf.conf are removed during upcp on Almalinux and Cloudlinux 8 servers. Description When upcp or /usr/local/cpanel/scripts/update-packages is executed, ...
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[AlmaLinux 9] DNS ONLY installs fail because of no RPM package yum-plugin-universal-hooks available
Symptoms When installing DNS ONLY on a AlmaLinux 9 server this error is seen: No match for argument: yum-plugin-universal-hooksError: Unable to find a match: yum-plugin-universal-hooks and the inst...
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A cPanel team alias user can not access Terminal after logging into cPanel
Symptoms A cPanel Team user is unable to access Terminal from cPanel. The error seen is: Error: The WebSocket handshake failed at 6:03:08 AM. Description A cPanel team user with the administrator...
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Is podman supported on CloudLinux servers?
QuestionIs podman supported on CloudLinux servers? AnswerEasyApache 4 Containers (podman) can work on CloudLinux servers, but additional steps are required.From our documentation:cPanel Documentati...
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WP Toolkit cannot find a WordPress site: Failed to register instance at ~/documentroot
Symptoms WP Toolkit is unable to locate an installed WordPress site, and the WP Toolkit error log contains an error similar to the following. Scanning for WordPress websites was performed with erro...