John Reyes
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Recent activity by John Reyes-
Can I use a network mount as the home directory for cPanel accounts?
Question Can I use a network mount as the home directory for cPanel accounts? Answer cPanel & WHM does not recommend or support network mounts such as CIFS (Common Internet File System) or NF...
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Using the pecl interface in WHM Module Installers results in open_basedir or disable_functions errors
Symptoms When enabling open_basedir on a specific version of PHP and then navigating to WHM >> Module Installers >> Pecl, errors similar to the following are displayed for the same version of PHP...
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How to create a reseller with WHM access without an associated domain
Introduction You may want or need to create a reseller user with WHM access that is not associated with a cPanel account or domain name. Procedure It is important to note that users created with ...
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How do I enable QUIC and HTTP/3 in LiteSpeed?
Question How do I enable QUIC and HTTP/3 in LiteSpeed? Answer QUIC is enabled by default in Litespeed. To use HTTP/3, a domain must have a valid SSL certificate, and UDP port 443 must be open in ...
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Why are icons missing in the cPanel interface when using the Glass style for Paper Lantern?
Question Why are icons missing in the cPanel interface when using the Glass style for Paper Lantern? Answer We removed icons in the Glass style to allow users to scan for features in the cPan...
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WP Toolkit sw-cp-server fails to start: "could not open error log file"
Symptoms The sw-cp-server service fails to start and the following is reported when checking the status of the service: nginx: [alert] could not open error log file: open() "/var/log/sw-cp-server/e...
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WP Toolkit reports: "WP Toolkit failed to perform backend request. Response code: 0"
Symptoms Accessing WP Toolkit results in the following error: WP Toolkit failed to perform backend request. Response code: 0Please contact your service provider.Make sure that 'sw-engine' and 'sw-c...
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KernelCare cronjob results in: Unknown Kernel
Symptoms The KernelCare cronjob fails with the following where $KERNEL_RELEASE is the running kernel version. Unknown Kernel (CentOS Linux $KERNEL_RELEASE) Running the command listed below in...
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Can I use PHP 5.4 (ea-php54) without CloudLinux?
Question Can I use PHP 5.4 (ea-php54) without CloudLinux? Answer You can install and use PHP 5.4 (ea-php54) without CloudLinux. However, it is important to note that PHP 5.4 has reached end-o...
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Where can I find cPanel & WHM release notes?
Question Where can I find cPanel & WHM release notes? Answer The release notes can be useful to determine if new features have been released or updated in cPanel & WHM. The cPanel & WHM relea...