John Reyes
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Recent activity by John Reyes-
Why are there "internal dummy connection" entries in the Apache access log?
Question Why are there "internal dummy connection" entries in the Apache access log? ::1 - - [28/Mar/2022:02:11:45 +0800] "OPTIONS * HTTP/1.0" 200 - "-" "Apache/2.4.52 (cPanel) OpenSSL/1.1.1l mod_b...
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How to reindex backups in Jetbackup 5
Introduction JetBackup destinations can be reindexed from WHM or the command line. This article provides the instructions to reindex a destination from WHM. Procedure Log into WHM as the ‘root’ ...
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Does cPanel support Varnish?
Question Does cPanel support Varnish? Answer cPanel does not currently support Varnish.
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How to automatically add additional hosts to the SPF record when creating new accounts
Introduction If you would like to add specific hosts to all domains that have SPF enabled, you can do so in WHM using the Exim Configuration Manager feature. This procedure will add the SPF hosts f...
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All pages result in a 404 error except home page on a WordPress website
Symptoms All pages of a WordPress site, except the index page, give 404 errors. Description WordPress uses permalinks to make sub-page URLs human-readable. The permalink configuration is set in t...
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Does cPanel support multiple network interfaces?
Question Does cPanel support multiple network interfaces? Answer cPanel does not currently support multiple network interfaces.
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Your addon domain limit of X addon domains has been reached.
Symptoms When adding an addon domain to a cPanel account, an error similar to the following occurs: Your addon domain limit of X addon domains has been reached. The addon domain domain.tld was not ...
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How to select the correct kernel to boot from on CloudLinux
Introduction When installing CloudLinux, you will need to switch from the CentOS kernel to the CloudLinux kernel. You may see the following in WHM >> LVE Manager if you are not using the correct ke...
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How to reset the administrator password for WHMCS
Introduction Follow the steps listed below to reset the administrator password for WHMCS. Procedure Navigate to the WHMCS admin login page. Click the "Forgot your password?" link. If you ...
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How to update the serial number for LiteSpeed after obtaining a new LiteSpeed license
QuestionHow do you update the serial number for LiteSpeed after obtaining a new LiteSpeed license? AnswerBefore proceeding, please see the following for instructions on locating the serial number a...