John Reyes
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Articles
Recent activity by John Reyes-
Mailing Lists Manage feature loops indefinitely when Webmail is disabled in Feature List
SymptomsWhen the “Webmail” feature is disabled in a feature list used by an accounts package, selecting “Manage” for a mailing list in cPanel / Mailing lists will loop indefinitely with no reported...
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Security Advisor reports MySQL is configured to listen on all interfaces when using Imunify360 to close all ports except specified
SymptomsWhen setting Imunify360 Default Blocking Mode to "All closed, except specified" and not specifying port 3306 to close the port, Security Advisor reports the following:The MySQL service is c...
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Stats can be enabled for users when stats programs are disabled
SymptomsWhen Analog, Awstats, or Webalizer are disabled in "WHM / Tweak Settings / Stats Programs" tab, the "Available to Users" and "Active by Default" settings can still be enabled and saved in "...
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Checkallsslcerts fails with "400 (Bad Request)" for all service subdomains when using remote DNS
SymptomsThe following is returned when running /usr/local/cpanel/bin/checkallsslcerts for each service subdomain:CONFIG_TEXT: The system failed to validate domain control for the domain “cpanel.hos...
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Account and addon domain creation is delayed due to dnsadmin timeouts
SymptomsWhen creating a new account or setting up a new addon domain, the process takes longer than expected to complete, with no indication as to why.The following is logged to /usr/local/cpanel/l...
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cPanel internal PHP fails to load Ioncube on cPanel version 120
Symptoms cPanel internal PHP fails to load Ioncube after updating to or install cPanel version 120. Description In cPanel version 120.0.12, cPanel internal PHP was upgraded to PHP 8.3. When this ...
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AutoSSL with Let's Encrypt fails: The server could not connect to a validation target
SymptomsAutoSSL fails to get a new certificate for a domain, and you receive an error similar to the following.CONFIG_TEXT: “Let’s Encrypt™” HTTP DCV error (domain.tld): 400 urn:ietf:params:acme:er...
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CloudLinux install error - "Your /etc/fstab configuration is not explicit about device mounting on boot/efi"
Symptoms When installing CloudLinud, you encounter the following error. WARNING! Your /etc/fstab configuration is not explicit about device mounting on boot/efi.This is not a CL software issue but ...
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Detected X processes that are running outdated executables
SymptomsYou receive an email from "Security Advisor" containing information similar to the following.TypeModuleAdvice⛔ HighProcessesDetected 1 service that is running outdated executables: httpd.se...
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Unable to install JetBackup on AlmaLinux 9
Symptoms Attempting to install JetBackup on AlmaLinux 9 fails and outputs the error: Failed to get versions Description JetBackup provides support for AlmaLinux starting in version 5.3. Attempts...