John Reyes
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Articles
Recent activity by John Reyes-
Sending an email from Roundcube results in: SMTP Error (-1): Connection to server failed.
Symptoms Email cannot be sent from Roundcube and a message similar to the following is shown when attempting to send an email: SMTP Error (-1): Connection to server failed in /usr/local/cpanel/base...
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How to delete emails older than X days with the UAPI
Introduction The UAPI can be used to delete email older than a specified age. This article provides the steps to do this. Messages deleted with the UAPI are removed permanently and NOT placed in th...
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Internal Server Error: Invalid command '<IfVersion'
Symptoms A website is displaying an internal server error, and the following error is logged to Apache's error log: /home/username/public_html/.htaccess: Invalid command '<IfVersion', perhapsmisspe...
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How to host email locally when the domain resolves to a different server.
Introduction When a domain resolves to another server, but you want to host the email for the domain on the local server, you have to point the domain's MX records to a hostname that resolves to th...
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Apache fails to start due to: Failed to configure encrypted (?) private key
Symptoms Apache is not running and the following error is logged to the Apache error log (/etc/apache2/logs/error_log) when Apache fails to start: [ssl:emerg] [pid 2229] AH02312: Fatal error in...
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Check Privileges in phpMyAdmin results in: Error: No Privileges
Symptoms When clicking "Check Privileges" for a database in phpMyAdmin >> Databases the following is reported: PrivilegesNo Privileges Description The "Check Privileges" option in phpMyAdm...
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MySQL/MariaDB will not start: "Can't init tc log"
Symptoms When MySQL/MariaDB fails to start, the following error is logged to the MySQL/MariaDB error log: [Note] Recovering after a crash using tc.log[ERROR] Can't init tc log[ERROR] Aborting ...
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Does cPanel support MariaDB 10.5?
Question Does cPanel support MariaDB 10.5? Answer We released support for MariaDB 10.5 in version 98 of cPanel & WHM. Please see our blog for more information: cPanel Blog - MariaDB® 10.5 ...
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Move New Spam to a Separate Folder (Spam Box) missing in cPanel Spam Filters interface
Symptoms When navigating to "cPanel / Spam Filters", the "Move New Spam to a Separate Folder (Spam Box)" option is missing. Description In order to use "Move New Spam to a Separate Folder (Spam ...
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Is it possible to disable SMTP Restrictions per account?
QuestionIs it possible to disable SMTP Restrictions per account? AnswerSMTP Restrictions can only be disabled or enabled globally. If this is a feature you would like to see added to cPanel & WHM, ...