William Del Piero cPanel Staff
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Recent activity by William Del Piero-
Hi, We've recently published the following support article to guide our users through mitigating this vulnerability: OpenSSH Vulnerability regreSShion CVE-2024-6387
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Hi, Usually, a "connection timed out" error indicates either port 25 outbound is blocked (if all mail fails to send out) or it could indicate a specific mail host is blocking your server (if this...
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Hi, It appears that our developers are aware of this issue and have created a blocker for it. Unfortunately, there is currently no known workaround, and removing and re-installing these RPMs may le...
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Hi, You can also use the following cPanel script to check MySQL's status (this command should work no matter which Operating System you use for your cPanel server): /scripts/restartsrv_mysql --...
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Hi, The following article details how you can adjust the cipher protocols via SSH: https://support.cpanel.net/hc/en-us/articles/360059372433-From-the-command-line-how-do-I-set-the-SSL-and-TLS-s...
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Hi, Thank you for providing us with an update, and I'm glad to hear the issue was just temporary!
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Hi, Can you provide any of the DNS errors you're receiving from the checkallsslcerts script in this thread? Did the DNS errors mention a missing zone file? You can remove or replace any sensitive...
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Hi, If your trial license is not showing up on https://verify.cpanel.net/ , I recommend getting in contact with our Customer Service team so they can assist you with activating the Trial license:...
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Hi, I recommend running /scripts/find_outdated_services manually to see if you can reproduce an error (running /scripts/upcp will also work for this purpose). I think the issue is likely temporary ...
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Hi, It would typically be easier to restore the MySQL data by creating full account backups from the old server, then restoring them. Manually copying the MySQL data directory does not restore th...