Violet Browning
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Articles
Recent activity by Violet Browning-
WHM fails with "plugin error - Analytics: plugin not found"
Symptoms WHM fails to load properly and appears with the following message: plugin error - Analytics: plugin not found Description This error occurs when the cpanel-analytics plugin is outdated o...
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checkallsslcerts fails with "400 urn:ietf:params:acme:error:dns"
SymptomsThe checkallsslcerts script fails with an error similar to the following.CONFIG_TEXT: The system failed to validate domain control for the domain “host.domain.tld” using the “DNS” DCV metho...
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cpkeyclt reports the wrong IP address
SymptomThe cpkeyclt script fails with one of the following errors and the wrong IP address:CONFIG_TEXT: The exact message was: The license is expired. (203.0.113.2)CONFIG_TEXT: The exact message wa...
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OpenSSH CVEs
Question How can we best address updates for CVE's with the OpenSSH software? Answer The OpenSSH package is managed by the Operating System provider and is not installed or maintained by the cPan...
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The system received an error from the “SQLite” database “/var/cpanel/bandwidth_cache.sqlite”: SQLITE_CORRUPT
Symptoms When accessing "List Accounts" in WHM , you receive an error similar to the following. XID hrcswb) The WHM API v1 call “showbw” failed: API failure: (XID xu6kkw) The system received an err...
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UPCP Fails With java-headless Conflict Errors
Description When installing an update on your cPanel system, the following error is presented: package conflicts: Problem 1: package cpanel-dovecot-solr-server-8.11.2-6.6.2.cpanel.noarch requires j...
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How to install Tesseract
Introduction This article provides the steps to install Tesseract. Please note that cPanel doesn't develop or provide support for Tesseract, and our support staff cannot assist with Tesseract issue...
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cPanel update failure in "scripts/find_outdated_services"
Symptoms The system administrator may receive a notification that the cPanel update completed with errors with an entry similar to the following. [2023-07-12 22:54:04 -0300] E Pre Maintenance ended...
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A Netlink error occurred: Operation not supported. cpsrvd service unable to start
SymptomscPanel will not start, and running the restartsrv_cpsrvd script returns an error similar to one of the following.CONFIG_TEXT: Cpanel::Exception::Netlink/(XID x4zxbc) A Netlink error occurre...
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cPanel installation failure: 'The background process “EA4 Install” failed with a fatal error: The subprocess reported error number 127 when it ended.'
Symptoms The cPanel installation fails and provides output similar to the following. [2023-06-27 21:42:38 +0200] [37821] (FATAL): The background process “EA4 Install” failed with a fatal error: The...