cPRex Jurassic Moderator
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Recent activity by cPRex-
Unable to restore from backup: "Failed to extract the archive"
Symptoms When attempting to restore an account from a tar file, either from the command line or through the cPanel/WHM interface, you receive an error similar to the following. Failed to extract th...
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rsync connections time out between servers
Symptoms When trying to rsync data between two cPanel servers, you may experience a timeout or connection failure similar to the following: packet_write_wait: Connection to 203.0.113.2 port 22: Bro...
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Option in WHM >> Feature Manager is grayed out
Symptoms When creating or editing a feature list using the WHM >> Feature Manager page, you may see an option grayed out. Description In WHM >> Feature Manager you may see an option grayed out w...
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Migrating CloudLinux LVE Limits to a new server
Question How do I migrate the custom CloudLinux LVE settings and limits I have created to a new server? Answer The system saves these configurations in /etc/container/ve.cfg. You can copy that file...
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httpupdate.cpanel.net did not have any working mirrors
SymptomsThe following error can happen on your system when your cPanel and WHM server is having difficulty creating outbound connections:Requesting script ... httpupdate.cpanel.net did not have an...
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Should scripts called by cron jobs be stored in a special location on my account?
Question Do scripts called by cron jobs need to be stored in a certain location on your account in order to function? Answer No - unlike cgi-bin files, you can place a script that gets used by a ...
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Can cPanel users create subdomains and addon outside of the public_html directory?
Question Can cPanel users create subdomains and addon domains outside of the public_html directory? Answer Yes, but it has to be enabled at the WHM level. You can enable this behavior by going t...
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CloudLinux notification reporting problems with /var/lib/clamav mount point
Symptoms Recently, CloudLinux systems may be sending a notification about /var/lib/clamav not being a valid mount point. The email notification would look similar to this example below: We hav...
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CentOS 6 EOL, CloudLinux 6 OS, and you!
Question How can I upgrade cPanel if I am using CentOS 6? If you're reading this guide, you probably have a server where you're getting the following error message after a cPanel update failed: [20...
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Browser Compatibility Issues
If you experience a problem with your website, it might be a good idea to verify your local browser isn't causing the issue before submitting a ticket to cPanel's technical support team. There are ...