Anthony May
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Recent activity by Anthony May-
Synchronizing server time in WHM results in a timeout
Question What do you do if using "Sync Time with Time Server" inside of "Server Time" in WHM results in a timeout like this? Can't connect to rdate.cpanel.net:37 Connection timed out Answer ...
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What do I do if I see "License activated too many times" when logging into WHM?
QuestionWhat do I do if I see the following error when logging into WHM?CONFIG_TEXT: License activated too many times AnswerIn this case, you will want to reach out to our customer service team. T...
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How to disable the ea-nginx cache for a cPanel user
Introduction Sometimes, you may need to disable the NGINX cache for a specific cPanel account rather than the entire server. Procedure Log into WHM as the ‘root’ user. Navigate to "Home / Softwa...
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How do I increase the login timeout for WHM and cPanel?
Introduction How do I increase the login timeout for WHM and cPanel? Procedure There's no time-based session expiration settings available in WHM at this time, there is Cookie IP valida...
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How to get started with WHMCS.
Introduction This article explains how you can get started with WHMCS after installing it. Procedure Ensure that WHMCS is available for installation via cPAddons:How to install cPAddons Install...
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Is it possible to have IPv6 support enabled by default when creating cPanel accounts?
Question Is it possible to have IPv6 support enabled by default when creating cPanel accounts? Answer At this time, IPv6 support is not possible by default. It is possible to add a new account t...
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Why is kswapd using so much CPU?
Question Why is kswapd using so much CPU? Answer When running the top command, you may find that the kswapd process is using an incredibly high amount of CPU usage. This issue generally happens w...
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What does "AH00169: caught SIGTERM, shutting down" mean in the Apache error log?
Question When parsing the /var/log/apache2/error_log file during an investigation, you find the following error. AH00169: caught SIGTERM, shutting down What does this mean and why does it hap...
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How do I get a script to execute upon cPanel account creation?
QuestionHow can I get a PHP or Perl script of my choosing to execute upon cPanel account creation? AnswerThis would require a postacct hook to work.CONFIG_TEXT: Account::Create::PostFor more inform...
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How do I use the Artisan console for my Laravel installation?
Question How do I use the Artisan console for my Laravel installation? Answer Please note that Laravel and Artisan are not supported by cPanel. However, you can find documentation rega...