Shoshana Billik
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Articles
Recent activity by Shoshana Billik-
Why doesn't my server send mail from a domain's dedicated IP address or server name when ASSP is running?
Question Why doesn't my server send mail from a domain's dedicated IP address or server name when ASSP is running? Answer SNI (Server Name Indication) allows the server to send mail using dedic...
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Why do I receive "RELAY Alert" messages from LFD?
Please note that Way to the Web Ltd. (the company behind ConfigServer) has announced it will close permanently on August 31, 2025. However, their free scripts will remain available under the GPLv3 ...
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How do I add an SPF record for my server's hostname?
Question How do I add an SPF record for my server's hostname? Answer If your server is an authoritative nameserver for the hostname's domain, you can add the hostname SPF record in your server's ...
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How to manually clear out email messages from the Trash folder for all accounts
Introduction When you enable the Auto Expunge Trash option in Home » Service Configuration » Mailserver Configuration in WHM, the system automatically removes messages in the Trash folder during th...
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Outgoing email messages are not DKIM-signed when sending domain uses third-party DNS servers
SymptomsOutgoing email messages are not signed by DKIM when the sending domain uses third-party DNS servers. Cause This can occur when there is a mismatch between the DKIM record on the authoritati...
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How to set up a smarthost to follow max hourly mail limits
Introduction If your server uses a smarthost for sending mail, and you want Exim to follow the maximum hourly email-sending limits, you must configure Exim as outlined here. Procedure In WHM, nav...
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SpamAssassin headers show "URIBL Blocked" error when Exim uses RBLs
Symptoms An error message similar to the following appears in the headers of a message when Exim is configured to use an RBL (Realtime Blackhole Lists). 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The ...
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How to add an SPF entry to all domains on the server using command line
Introduction This article describes how to update existing SPF records for all domains on the server. This is useful if you need to add a new local IP address or remote smart host to all of the rec...
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How to unblock an email account that MailChannels has marked as spamming
Introduction If your server uses MailChannels to send mail, and an email account on your server has been marked by MailChannels as a spamming account, MailChannels must unblock the account once you...
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How to whitelist an IP address in Exim
Introduction You may want to whitelist an IP address or IP-address range in Exim if your server is experiencing issues receiving messages from that server or from servers in that range. Note that t...