Shoshana Billik
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Articles
Recent activity by Shoshana Billik-
How do I manually add an entry for iptables into my server's firewall?
Question How do I manually add an entry for iptables into my server's firewall? Answer You can use the "-A" flag to append rules to the existing firewall when using iptables. When adding a new ru...
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How do I change an account's shell?
QuestionHow do I change an account's shell? AnswerWHM offers three different shell access levels: Bash, JailShell, and No Shell. By default, no user has shell access, and cPanel recommends granting...
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524 timeout error in Cloudflare
Symptoms You encounter a 524 error when browsing your site. Description Cloudflare returns the 524 when it connects to the origin server, but the read or write operation times out. Workaround Y...
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License update failure: DNS query failure: (auth.cpanel.net/A) timeout!
SymptomsThe cPanel license fails to update, and a warning similar to the following may be found in the license_log log file or the output of cpkeyclt.CONFIG_TEXT: warn [cpkeyclt] DNS query failure ...
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How to increase an account's quota
Introduction This article outlines the procedure to increase an account's quota. This can be useful if the account has reached or is close to its quota limit. Procedure Log in to WHM. Navigate t...
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How to disable a ModSecurity vendor
Introduction Follow the procedure below to disable a ModSecurity vendor in WHM. Procedure Log into WHM as the ‘root’ user. Navigate to "Home / Security Center ModSecurity™ Vendors." Toggle the ...
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How to install a non-cPanel-provided RPM
Introduction This article explains how to install system or other RPMs not provided by cPanel. Procedure CentOS/CloudLinux On CentOS/CloudLinux servers, run the following command, replacing $pack...
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When will full support for Ubuntu be available in cPanel & WHM?
Question When will full support for Ubuntu be available in cPanel & WHM? Answer Ubuntu is fully supported in cPanel & WHM as of version 102. Additional resources Installation Guide - System Req...
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How do I set up a server on Azure?
Introduction This article describes how to set up a cPanel server on Microsoft's Azure platform. Procedure Create an Azure account if you do not already have one: Sign up at Microsoft Azure. Lau...
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"The given IP address or range is invalid." error in Add a New IP Address in WHM
Symptoms On the Add a New IP Address page in WHM, you try to add an IP address in the New IP or IP range to add: field and get this error: The given IP address or range is invalid. Description T...