Steven Sublett
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Articles
Recent activity by Steven Sublett-
Calendar import problem from Horde exporter
Symptoms Calendar events fail to load in Roundcube. The error log returns the following message. [21-Jul-2024 00:54:20 UTC] PHP Fatal error: Uncaught Sabre\VObject\InvalidDataException: Unknown val...
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Persistence.json removed/regenerated upon removal of CCS in 120
Symptoms CCS history of UUIDs is removed when CCS is removed during the update to 120. Description Following the update to version 120, CCS is removed. The persistent.json file keeps track of all...
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How to rebuild the Dovecot UID list or repair broken mailboxes
Introduction An email inbox may become corrupted, preventing some emails from being viewable in Webmail. Rebuilding the UID list or repairing the mailbox will resolve this problem. This article des...
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Exim error: a TLS session is required, but the server did not offer TLS support
Symptoms Attempting to send emails are failing with the following error: a TLS session is required, but the server did not offer TLS support Description cPanel's Exim includes support for SECDAN...
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How to disable or enable the iOS APNs Push service
Introduction The APNs Push service is responsible for notifying iOS devices when a new email arrives. This service can be enabled or disabled in WHM Service Manager. Procedure Login to the WHM i...
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How to delete email addresses using the UAPI
QuestionHow do you delete email addresses using the UAPI? Answer Log in to the server via SSH as root Run the following command: # uapi --user=username Email delete_pop email='user@domain.com' No...
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Service CCS cpanel-ccs is generating high CPU processes
SymptomsNote: In cPanel & WHM version 120, we deprecated and removed the Calendar and Contacts Server (CCS) plugin. We also added support for CalDAV (calendars) and CardDAV (contacts) to the cpdavd...
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Unable to add new calendar in Roundcube
Symptoms On servers running the Calendar and Contacts Server (CCS) plugin, users receive an internal server error when attempting to add a new calendar, and the following error may be found in the ...
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How to prevent direct access to mail subdomain
QuestionHow to prevent direct access to a mail subdomain?By default, the mail.domain.com subdomain routes to the same place as domain.com the main domain; however, some users may not want this to h...
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Horde Tasks aren't migrated to Roundcube in cPanel version 108
Symptoms When upgrading cPanel to version 108, the Horde Webmail tasks aren't migrated into Roundcube Webmail. Description With the release of version 108, Horde has been removed. To retain exist...