Steven Sublett
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Articles
Recent activity by Steven Sublett-
Horde Tasks aren't migrated to Roundcube in cPanel version 108
Symptoms When upgrading cPanel to version 108, the Horde Webmail tasks aren't migrated into Roundcube Webmail. Description With the release of version 108, Horde has been removed. To retain exist...
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Default email address unable to receive emails
Symptoms Sending an email to the cPanel default email address results in the email not being received or sent to a remote host. [14:51:24 root@~]cPs# exim -bt cpanelusername@domain.tldcpanelusernam...
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Unable to import large mbox file in cPanel's Webmail
Symptoms When attempting to import a mbox mailbox file in cPanel's Webmail, the error "No file Found" or "No Input File" is returned. The PHP error log file located in the user directory will also ...
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CCS Calendar and Contacts Server failed to start ccs_init: ImportError: No module named core
Symptoms Attempting to start CCS fails with the following error: Apr 27 10:35:40 server.no ccs_init[437335]: import pg8000 as postgresApr 27 10:35:40 server.no ccs_init[437335]: File "/opt/cpanel-c...
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cpanel-dovecot-solr.service failed java.util.zip.ZipException
Symptoms After restarting the server or recovering from a filesystem corruption, cPanel's Dovecot Solr service fails with the following errors: Note: The failure reason will appear in the console l...
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Unable to connect and use Z-push Active Sync
Symptoms When configuring Z-push, the mobile device returns an error indicating to check with the administrator about the settings. The cPanel cpdavd log also returns the below similar error. [root...
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Email disk space usage incorrectly showing under "other usage"
Symptoms After deleting emails, the disk usage page in cPanel shows "Other Usage". Description cPanel has two mail storage types. - Mdbox ( Optimized for performance to reduce the number of file...
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Eximstats database is too large
Symptoms On servers with lower disk performance, you can observe that the below script causes load. /usr/local/cpanel/scripts/eximstats_spam_check Description By default, cPanel will check for s...
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Exim doesn't send SMTP emails from IPv6 addresses when added to the /etc/mailips file
Symptoms Emails aren't sent/received using the respective IPv6 addresses configured in /etc/mailips file. Description cPanel allows users to configure dedicated and shared IPv6 ranges in WHM to u...
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NexusCore emails /usr/local/nexuscore/utils/create_logs: Permission denied
Symptoms After installing the 3rdparty plugin called NexusCore, the below emails are being received every minute. From: "(Cron Daemon)" <root@srv1.host.com>To: root@srv1.host.comSubject: Cron <ro...