Steven Sublett

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  • Dovecot imap-hibernate errors

    SymptomsThe Dovecot maillog returns the following errors after updating to cPanel version 132.Error: Failed to unhibernate client: net_connect_unix(/var/run/dovecot/imap-master) failed: Permission...

  • kernel vulnerability CVE-2023-32233

    Symptoms The kernel is vulnerable to CVE-2023-32233.   Description  Vulnerability CVE-2023-32233 affects Red Hat Enterprise 7,8, and 9. CloudLinux 7, 8  Alma Linux/Rocky Linux 8,9 ( patched ) Cent...

  • Mailman admin and owner bounce emails fail DKIM/DMARC alignment

    SymptomsMailman admin notices fail DKIM validations. DescriptionEmails sent to list users and admins use a different handler in Mailman. Mailman switches to mailman-bounce to handle emails that go ...

  • Mailman find member search returns 2.2.0 error message

    SymptomsEntering a search via "Find Member" failed with an error.This error is related to the following traceback in the Mailman error log file, located at path "/usr/local/cpanel/3rdparty/mailman/...

  • WP Toolkit not showing "installed at"

    Question When visiting the WP Toolkit plugins area, the "installed at" field is empty. Making it difficult to determine which site belongs to each plugin. Why does the "installed at" field appear e...

  • How do you exclude a domain from AutoSSL?

    QuestionHow do you exclude a domain from AutoSSL?Answer cPanel versions below 132.0.27 Log in to cPanel as the user that owns the domain. Navigate to Security / SSL/TLS Status. Click Exclude from...

  • PCI Web Server Predictable Session ID Vulnerability

    Symptoms A PCI scan reports the following vulnerability on port 2087.  Web Server Predictable Session ID Vulnerability   Description  The cPanel software sets a cookie value to expire all sessions ...

  • How to remove PHP version 5.6

    Introduction PHP version 5.6 has reached EOL so you may want to remove it from your server. Supported PHP versions This guide contains details on how to remove the installed PHP 5.6 packages.   Pro...

  • Upgrade to MariaDB 11.4 failed to find binary

    Symptoms Upgrading to MariaDB 11.4 failed and returns the following error. Note: The upgrade logs are stored at path "/var/cpanel/logs/mysql_upgrade.*/unattended_upgrade.log" Service Error(XID ju9b...

  • Where to manage WP Toolkit notifications?

    Question Where to manage WP Toolkit notifications?   Answer The email contact notification settings can be updated via "WHM / Plugins / WP Toolkit / Settings / Manage Email Notifications."   WP T...