Steven Sublett
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Articles
Recent activity by Steven Sublett-
PHP File upload failed (Request Entity Too Large)
Symptoms When uploading a file in PHP, the below error will appear in the Apache logs: ModSecurity: Request body (Content-Length) is larger than the configured limit (134217728). or ModSecurity: Ou...
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MySQL data directory permission issue
Question We have a strange issue where the permission of the MySQL data directory /var/lib/mysql/ automatically changes to 0755 from the correct permission 0751. Can you please confirm whether any ...
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Difference in database size in cPanel and phpMyAdmin
Question Why does the cPanel interface show a different size for databases than phpMyAdmin? Answer When reviewing database sizes, cPanel can calculate the size in two ways depending on the WHM Twea...
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WordPress image upload error: Post-processing of the image likely failed because the server is busy
Symptoms When uploading an image in WordPress, the below error was received shortly after reaching 100% upload. "Post-processing of the image likely failed because the server is busy or does no...
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Imagick installation error: "can't start new thread"
Symptoms Attempting to install Imagick inside of the WHM Module installer interface will fail with the below error. thread.error: can't start new thread[ERROR] Failed to ensure ImageMagick-deve...
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(HTTP ERROR 500) PHP website blank/showing a white page or Internal Server Error
SymptomsWebsite showing blank page or Internal server error. CauseA blank page on a PHP-based website indicates that errors are currently occurring on the site, but they are not displayed in the br...
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"Message has lines too long for transport" with custom routers
SymptomsThe message_linelength_limit setting has been raised in WHM, but messages are still rejected with the "Message has lines too long for transport" error with Exim 4.95.CauseThe message_linele...
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Unable to login to Roundcube/Horde Webmail ( Hostname domain is the same as account domain )
Symptoms When attempting to access Webmail, the page redirects to the login page. Errors similar to the following will be seen in /usr/local/cpanel/logs/login_log. "POST /login/?login_only=1 HTTP/...
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Does converting MySQL Roundcube to SQLite Roundcube involve the risk of data loss?
Question Does converting MySQL Roundcube to SQLite Roundcube involve the risk of data loss? Answer There is no risk of data loss as cPanel creates a backup of MySQL Roundcube before converting. c...
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Unable to send mail between two servers in the same IP range
Symptoms When sending emails with two servers where the IP range is the same or similar, a connection timed out will occur. Server 1 connecting to Server 2: exinext domain2.comTransport: domain2.co...