Ryland Robertson
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Articles
Recent activity by Ryland Robertson-
Why do I receive the error "Too many recipients" when sending emails?
Question Why do I receive the error "Too many recipients" when sending emails? Answer This error can be seen when sending mail to too many recipients. If the mail is being restricted by a cPanel ...
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Can I downgrade/upgrade from MySQL 8.0 to MariaDB?
Question Can I downgrade/upgrade from MySQL 8.0 to MariaDB? I no longer see a MariaDB option on the "Home / SQL Services / MySQL/MariaDB Upgrade" page in WHM. Answer Previously MariaDB was a drop...
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Can I use Exim with IPv6 priority or IPv6 only?
Question Can I use Exim with IPv6 priority or IPv6 only? Answer At this time there is no method to prioritize or only use IPv6 for Exim. cPanel intentionally patches Exim to prefer IPv4 over IPv6...
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How can an email account change it's password using the Webmail login?
Question How can an email account change it's password using the Webmail login? Answer Within the drop down menu for Webmaill you can locate the "Password & Security" module which will allow for ...
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Download a MySQL Database Backup downloads an empty file.
Symptoms When attempting to download a MySQL Database Backup the file downloaded is empty. The following example error was received in cPanel's error_log: mysqldump: [ERROR] unknown variable 'wai...
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How to remove a domain from /etc/manualmx
Introduction This article provides the procedure to remove a domain from /etc/manualmx. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Run the follow...
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How do I rescan or reindex email data with Dovecot Solr (Full Text Search)?
QuestionHow do I rescan or reindex email data with Dovecot Solr (Full Text Search)? AnswerIf this needs to be rebuilt for specific users, the root user can utilize the following command via SSH or ...
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How do I test how Exim will route a given address?
Question How do I test how Exim will route a given address? Answer This can be done using the "exim -bt" command which can be helpful when troubleshooting email delivery and routing issues. A few...
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How to backup your Exim configuration
Introduction This article provides information on how to backup your Exim configuration. Procedure Log in to WHM as the ‘root’ user. Navigate to "Home / Service Configuration / Exim Configuratio...
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Why can't I send email on AWS EC2 or Lightsail instance?
Question Why can't I send email on AWS EC2 or Lightsail instance? Answer Amazon restricts access to port 25 by default. You can request for the restriction to be removed. This is discussed in the...