Ryland Robertson
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Articles
Recent activity by Ryland Robertson-
Error "TypeError: str() argument 2 must be str, not bytes" when archiving Mailman list.
Symptoms When archiving a Mailman mailing list the following error occurs: TypeError: str() argument 2 must be str, not bytes" when archiving Mailman list. Description This error can be caused by...
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Error: You do not have the feature sslinstall
SymptomsYou receive an error similar to the following when installing an SSL certificate using the cPanel interface:CONFIG_TEXT: Template::Exception:[TYPE]=[undef][INFO]=[SSL::installed_hosts(HASH(...
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When obtaining a certificate for the server's hostname the following error is generated: "Error 400: Bad Request"
Symptoms When running /usr/local/cpanel/bin/checkallsslcerts the following error is received: Error 400: Bad RequestNo cPanel user controls a local domain called “domain.com”. Description The ...
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500 error when accessing /cpanel, /webmail and /whm redirects.
Symptoms When accessing /cpanel, /webmail, and /whm redirects I receive a 500 error. The following error is output via the Apache error_log: AH01215: /usr/local/cpanel/3rdparty/bin/perl: er...
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Unable to change PHP version when using CloudLinux's PHP Selector Options tab.
Symptoms When using CloudLinux's PHP Selector I am unable to switch PHP versions under the Options tab. Description This is due to a recent bug in lvemanager-6.2.6-1. Workaround The workaround...
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/tmp partition reported as full
Symptoms The /tmp partition is full, however, checking "df" compared to "du" shows a discrepancy in disk usage being reported. Description This issue can result when there are deleted tempor...
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Too many "Received" headers - suspected mail loop
Symptoms When sending an email, the email is bounced with the following failure: Too many "Received" headers - suspected mail loop Description This is typically caused by a smarthost being config...
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Emails from Mailman lists are shown as being sent "on behalf of" the mailing list
Introduction Certain third party email clients will read the headers of messages sent from a Mailman list and show them as being sent "on behalf of" the name of the mailing list itself. This occurs...
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Why can't I see a complete list of MySQL processes when using phpMyAdmin?
Question Why can't I see a complete list of MySQL processes when using phpMyAdmin? Answer This appears to be apart of the limitations of how the database users are configured, as while the cPanel...
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Why do I receive "Unknown Date" for emails in Horde?
Question Why do I receive "Unknown Date" for emails in Horde? Answer This occurs when the message is not RFC compliant. Some mail clients work around this by using the received date or some other...