Malagana

1. Community
2. Email
3. Remote server can't resolve email sender domain

Let me know how it goes removing the information there - if this doesn't work can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we ...

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• Malagana
• November 01, 2018 23:38
• 0 votes

1. Community
2. Email
3. Remote server can't resolve email sender domain

Hi @Malagana Does the issue persist if you remove the data from /etc/mailhelo (regardless of whether or not you have the setting to reference it enabled) Also, can you run a successful tracerout...

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• Malagana
• October 24, 2018 18:37
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1. Community
2. Email
3. Remote server can't resolve email sender domain

HI @Malagana Is it only occurring with specific IP addresses or all of the dedicated IP addresses? Hi, Lauren this behavior happens with domains using a dedicated IP address, but not with all e-m...

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• Malagana
• October 23, 2018 22:29
• 0 votes

1. Community
2. Email
3. Remote server can't resolve email sender domain

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• Malagana
• October 09, 2018 20:02
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1. Community
2. Email
3. Remote server can't resolve email sender domain

Hi, The setting "Send mail from the account"s IP address" is enabled, each acccount that has a dedicated IP address has is PTR record OK so the sending domains resolve to the dedicated IP. I don...

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• Malagana
• October 06, 2018 18:37
• 0 votes

1. Community
2. Account Administration
3. Server IP consuming hosted site bandwidth

Hi, Michael As you suggest I have taken a look to the logs and the issue seems related to a mod_pagespeed problem. I made some changes to the mod_pagespeed settings to see if the bandwith consum...

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• Malagana
• March 15, 2018 17:22
• 0 votes

1. Community
2. Account Administration
3. Server IP consuming hosted site bandwidth

Hi, Michael It seems to be disabled 51079

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• Malagana
• March 01, 2018 23:17
• 0 votes