jndawson
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Recent activity by jndawson-
Autossl won't update certs
We discovered a domain that had expired autossl comodo certs installed, but they didn't update when expired a couple of weeks ago. There's nothing in the pending queue, even after trying to run aut...
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After update to EA4, permissions error
We finally updated our last server to EA4. We had SuPHP as the php handler installed, and it migrated seemingly properly. It went smoothly, but we have one website that is having issues. Customer d...
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Redirect IP requests to the default cPanel page?
On non-ssl websites, entering a shared IP address assigned to the domain results in defaulting to whichever website on port 80 is listed first in httpd.conf. Is there an easy way to redirect all I...
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Can't create new account; domain already exists in the Apache configuration.
We have a domain that is used for all network servers/routers/etc. (network.tld). The domain has a website that's been running on a non-cpanel server that is finally getting decommissioned. All nam...
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Can't add DKIM record
Tried to add a DKIM record using whm > account functions > modify an account Unable to enable DKIM: Cpanel::DnsUtils::Install::Processor:564: There is no zone file on this system that can contain...
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Can't publish new custom mod_sec rule
We have added mod_sec rules in the past using whm > modsecurity tools > add rule with no issues. We want to add the following, but got an error when trying to publish: rule # Block POST requests...
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cPanel 68 - Maintenance ended, however it did not exit cleanly
Updating to v.68.0.2 and v.68.0.4 results all of our servers getting this email: The cPanel & WHM update process failed for the following reason: Maintenance ended; however, it did not exit cle...
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Need two domain lists! at bin/autossl_check.pl line 870.
We got the v.68 update installed and suddenly customers, who hadn't had autossl certs installed before, are getting emails telling them their autossl cert expired weeks ago. We did a spot check on...
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[CPANEL-20678] ClamAV freshclam and clamscan binaries are different versions.
We got an email alert from a server that has had the ClamAV plugin installed for at least 5 years (and Manage Plugins' indicates it's properly installed): ClamAV freshclam and clamscan binaries ar...
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ssl/tls status output is blank
The 'SSL/TLS Status' on one of our cpanel boxes stopped working - page comes up with column headers and blank data (see attached). SSL certs appear as normal in all other links. Not sure when this ...