Harlequin
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Recent activity by Harlequin-
rDNS does not match your sending IP
We have a client on the server who is receiving genuine enquiries but when replying their mail goes to SPAM. I suspect it's the quantity of links in their response as they are a realtor and send o...
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Upgraded to PHP 7.x Error on Website
I've provisioned and added PHP 7.1 & 7.2 through WHM and updated one account to PHP 7.2 but when I viewed the website I simply got "Error". I then tried PHP 7.1 and got the same. I've looked at t...
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Drive Quota Unchanged Following Rearrange
I've just rearranged a number of accounts to another drive but for some odd reason they still appear on the drive they were on and ALSO on the new drive thus the space on the original drive has not...
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Keeping Sites Up To Date
As the server grows and more clients come on board it's becoming evident that some clients (a small minority I might add) simply are not keeping their CMS up to date. We actively monitor all sites...
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Unauthorised SSH Login on Demo Account ?
A quick question with what I hope will be a quick answer. I've setup a cPanel account and set it as a demo account. When I look at "Manage Shell Access" for this account I see this: prntscr.com/e...
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Backup Profiles
I'm wondering if the following is possible and if so how to achieve it: " Create a backup profile that runs and backs up the entire server in case of a disaster recovery issue whereby I can rebuil...
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Country Level Blocking
I've been using Security & Firewall - csf v10.05 to block users and it's working well but it's also blocking genuine users from accessing the websites. Is it possible somehow to ONLY block access ...
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ConfigServer Firewall Not Blocking Countries In Deny List
I have the following in ConfigServer Security & Firewall: CC_DENY = "CH,RU,VN,AR,TR,LV,BY,JP,EC,MY,TW,KR" But yet I'm still getting brute force attempts from China and other countries specified i...
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Can't See Backups
I've set a task up to complete Backups and received a mail to say they were completed successfully but when I go to the destination folder to find them it's empty. Is there something I am missing...?
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Manually Copy Mail Accounts
I have a client who has asked that we take over their hosting so we met and I confirmed that cPanel Backup was available. Curiously though this feature has been disabled since we met. I'm not going...