rbairwell

1. Community
2. Server Management
3. AWS Lightsail solution for Emails

You'll need to either ask Amazon to open port 25 outbound (see https://support.cpanel.net/hc/en-us/articles/1500001267681-What-do-I-do-if-Amazon-won-t-open-port-25-on-my-EC2-server-for-sending-emai...

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• rbairwell
• January 18, 2024 18:50
• Edited
• 1 vote

1. Community
2. Databases
3. The database cannot be restored

That's odd, I would have expected an error to be thrown if there was a problem. I assume you are using WHM's "Backup->Backup Restoration" option and you are ensuring the option "Restore MySQL" is s...

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• rbairwell
• January 05, 2024 10:03
• 1 vote

1. Community
2. Security
3. Change from Sectigo to Let's Encrypt

Hi cPRex : The issue isn't so much with the number of domains, but with the number of domains per vhost/certificate.  Are you sure about that? Yes, Let's Encrypt has a limit of 50 certificates pe...

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• rbairwell
• January 05, 2024 00:29
• 1 vote

1. Community
2. Email
3. Profile Picture in Cpanel Emails

If you are talking specifically about Google's "Profile Pictures" on gmail.com then you can either set it up the additional email address as per the video (go to https://myaccount.google.com , sele...

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• rbairwell
• January 04, 2024 08:30
• 1 vote

1. Community
2. Security
3. New user accounts appearing overnight in some form of compromise or cPanel exploit

There are a few ways this could be happening (I assume you are talking about accounts showing up in WHM [port 2087]'s "List Accounts" section) Somebody knowing the root password and accessing WHM ...

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• rbairwell
• January 04, 2024 04:45
• Edited
• 1 vote

1. Community
2. Miscellaneous
3. no more support tickets ?!

Yep, it's not just you - this is something I noticed myself in https://support.cpanel.net/hc/en-us/community/posts/20023141885207-Bug-report-Out-Of-Memory-OOM-messages-3-times-over-2-days-for-1-inc...

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• rbairwell
• January 02, 2024 14:25
• Edited
• 2 votes

1. Community
2. Domain Management
3. Error with "Domains" tool

To me, that indicates /var/cpanel/userdata/$username/$domain is corrupt in some small way ( $username being the customer's username and $domain being their main domain name). So, how to fix? I woul...

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• rbairwell
• December 30, 2023 09:15
• 1 vote

1. Community
2. Licensing & Billing
3. CPanel in standalone

Basically WHM is intended for server operators and resellers - the cPanel interface is intended for "end-users/hosting clients". If you don't need WHM, forget about getting a cPanel license, instea...

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• rbairwell
• December 21, 2023 19:16
• 1 vote

1. Community
2. Web Servers & Applications
3. EasyApache 4 - memcached extension for PHP 8.3 missing

At the moment, there isn't a PHP 8.3. version of the Memcached module (see https://pecl.php.net/package/memcached - specifically https://pecl.php.net/package-changelog.php?package=memcached ). By l...

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• rbairwell
• December 21, 2023 15:26
• 1 vote

1. Community
2. Email
3. One Auto responder for all mailboxes? Is it possible?

I wouldn't do this personally as when a dictionary attack spammer targets that domain and tries to send hundreds of emails to random addresses (which normally your server would reject with "no such...

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• rbairwell
• December 17, 2023 14:14
• 1 vote